About Us: 

Vision Government Solutions is a leading software & services company providing cutting-edge property tax and appraisal software to more than 500 Towns, Cities, and Counties across the United States. Vision is at an incredible inflection point of growth and has been rapidly adding clients to our community. We are looking for exceptional individuals to join our Software Implementation team to help us welcome those new clients through successful data conversions from their legacy software to our modern, feature-rich Vision solution. 

Role Summary: 

This is the job for you if you enjoy helping cross-functional work efforts succeed and be more efficient by aligning schedules and avoiding surprises. The Product Operations Specialist will play a crucial role in supporting the activity planning and execution of our Product Management and Technology teams. This role involves a mix of operational, tactical, and analytical duties to ensure our product lifecycle processes run smoothly to ensure successful customer deliveries. The ideal candidate will bring a blend of detailed organizational skills, a knack for analytics, and a passion for driving product delivery processes and customer success.

We are a small organization with big aspirations! We have an established Product Development team, but our fast-growing business is presenting us with wonderfully new and gnarly challenges.

Key Responsibilities: 

• Coordinate and track Product Management activities to ensure that critical path activities are on schedule and aligned with the schedule of the software engineering team. 

• Coordinate product roadmap planning sessions and ensure alignment with company objectives. 

• Manage tools and technologies used by the product team to enhance productivity and collaboration. 

• Organize and lead product team meetings, ensuring that all necessary parties are informed of updates, decisions, and action items. 

• Understand the various key internal and external delivery plans to facilitate cross functional communication to align teams to successfully deliver planned outcomes. 

• Monitor daily activities of individual teams and apply critical thinking to the statuses to identify potential delays or issues, and taking action to facilitate quick resolutions. 

• Maintain a project coordination dashboard that can be referenced by functional delivery teams

• Support functional team leaders in pursuing information from other teams to ensure right-first-time delivery 

• Provide reports and updates to senior management about project status and the achievement of milestones. 

Professional Experience that can help you succeed in this role: 

Can you believe that Woolly Mammoths were still alive when tax bills were first issued? Taxation has existed in various forms since civilization began! The earliest known tax records, dating from approximately six thousand years B.C., were in the form of clay tablets found in the ancient city-state of Lagash, which is in modern day Iraq.

It’s amazing, but true! Leading a digital transformation in an industry with that level of maturity requires more than just technical aptitude. It takes creativity, patience, and persistence! Nevertheless, it certainly doesn’t hurt to have a wealth of experience. Below is a list of experiences that would help you succeed in this role. It’s okay if you don’t meet each item if you are willing to dig into the challenges and learn fast! 

• 4 years of experience in project management or operations, preferably within a software development or tech-based environment. 

• Proven track record of managing complex projects with multiple cross-functional teams. 

• Strong analytical and problem-solving skills. 

• Excellent communication and interpersonal skills, capable of working with diverse teams. 

• Proficient in project management software (e.g. JIRA, Confluence, Azure DevOps) and MS Office. 

• Knowledge of CAMA software or the real estate appraisal industry is highly desirable. 

• Experience in software SLDC management, requirements gathering, and documentation techniques. 

• Ability to adapt to a fast-paced and dynamic work environment, with a passion for learning and continuous improvement. 

Benefits and Location

• Full time salaried employees enjoy medical, dental and vision health benefits, a 401k match and paid time off.

• This role can primarily work remotely, but the employee is expected to live within the vicinity of Hudson, Massachusetts for the occasional working sessions that occur with the team in-office. 

Equal Employment Opportunity

Vision Government Solutions is an Equal Opportunity Employer and committed to a diverse and inclusive workplace. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability and Veteran status.

Vision Government Solutions maintains a drug-free workplace.