As a FOOD RUNNER and ambassador of the Mama brand and while representing the company, you are expected to embody the Mama Spirit. Being genuine, kind, considerate, courteous, thoughtful, positive, and respectful to ALL Mama Family Members, guests, vendors, contractors, and anyone on the Mama Shelter premise is essential to you performing your position here at Mama Shelter satisfactory. This also includes being mindful of these characteristics while representing Mama Shelter at any time. Mama is like an urban kibbutz, providing our guests with a fun, friendly, personal human experience and Family with an exciting, enjoyable place to work and your attitude is vital to Mama’s success.

Objective:

The FOOD RUNNER is responsible for ensuring guests receive excellent service while meeting and exceeding guest expectations.

* Ensures guests receive excellent service.
* Ensures guest tables are clean, pre-bussed, food is ran in a timely manner.
* Greets guests.
* Cross trains as needed.
* Ensures guest's complaints are promptly addressed by management.
* Contributes to restaurant cleanliness.
* Maintains stock of various service items.
* Maintains safe work habits and work environments.
* Abides by food safety standards.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Skills/Qualifications

* Outgoing Demeanor
* Excellent Customer Service Abilities
* Ability to add and subtract
* Dependable
* Trustworthy
* Computer software skills (POS), able to read and write
* Solid work ethic

Physical Demands:

The physical demands described here are representative of those that must be met by the Mama Family Member to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Ability to move quickly while utilizing safe lifting and twisting practices
* Ability to lift up to 50 lbs
* Ability to stand for extended periods of time
* Ability to perform physical mechanics of cooking for extended periods of time
* Ability to communicate verbally and hear
* Ability to use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus
* Ability to taste and smell

U.S. Equal Opportunity Employment Statement:
At Mama Shelter, we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, the services we offer and our community. Mama Shelter is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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