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Field Service Engineer: Mid-Atlantic (Remote)
About Milestone:
Milestone is an international company with innovative solutions for performing sample preparation used laboratories around the world. Milestone has a twenty plus year history of success that has been built on a sustainable organic growth strategy. By offering integrated solutions to clients that enable faster, safer, easier and more cost-effective processes for their businesses. With over 50 patents and 25,000 systems globally Milestone is a market leader committed to providing the scientific and industrial communities with the highest quality instrumentation.
Who we are looking for:
We are looking for someone to join our team as a Field Service Engineer. We are looking for a motivated individual to support clients in our Mid-Atlantic Region (Southern NJ, PA, and Eastern Ohio) with quality customer service and support. This candidate needs to live within their territory.
You will be responsible for providing technical and service support across all our product lines. During on-site visits you will help maintain client loyalty through education with Take-15 and driving milesCARE referrals.
The ideal candidate will be someone who can take direction and then work independently. You must be comfortable in a client facing role and with extensive overnight travel. You will be responsible for 4 client visits on average per week within your region.
What you can expect in the Field Service Engineer role at Milestone:
o Demonstrated ability in accurate reporting of services provided and timely processing of all paperwork
o Previous experience performing IQ/OQ certifications is preferred
o Ability to act as subject matter expert on various sample preparation devices with the knowledge and understanding of all service processes and systems
Basic skills we prefer you to have:
Benefits Milestone will offer you:
Full Time
$84k-101k (estimate)
06/13/2024
07/02/2024
BALTIMORE, MD
25 - 50
2010
SABERINA FRESNO
$10M - $50M
Preschool & Daycare
The following is the career advancement route for Field Service Engineer positions, which can be used as a reference in future career path planning. As a Field Service Engineer, it can be promoted into senior positions as a Field Service Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Engineer. You can explore the career advancement for a Field Service Engineer below and select your interested title to get hiring information.