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Retail Operations Supervisor
Hudson Group Greenville, SC
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$35k-50k (estimate)
Full Time 2 Days Ago
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Hudson Group is Hiring a Retail Operations Supervisor Near Greenville, SC

Title:Retail Operations SupervisorLocation:Greenville-Spartanburg International Airport**PURPOSE:**

Our Supervisors support the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation. Maximizes sales through the development and supervision of sales associates.

**JOB RESPONSIBILITIES:** * Conducts store opening/closing/ shift change procedures.

* Support the training of staff

* Promote a team environment through respect, coaching, feedback and recognition.

* Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits.

* Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.

* Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required is conducted consistently and that any discrepancies are reported immediately to the General Manager/Operations Manager.

* Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.

* Ensures that staff report to work on time, dressed in clean full uniform, including nametags.

* Ensures all sales associates/crew members are aware of daily sales targets.

* Ensures customers/guests are greeted promptly and served by knowledgeable, well-trained staff

* Demonstrates effective management of customer queuing

* Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.

* Ensures that all staff tardiness and absences are reported to management.

* Ensures that sales associates/crew members are assigned daily duties and never congregate near the vicinity of the cash desk.

* Ensures that staff is aware of procedural changes and/or other latest memorandums.

* Ensures that staff are offering an up-sell/add-on sale to each customer.

* Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.

* Ensures all damaged goods are returned to the warehouse properly tagged.

* Ensures that housekeeping standards is maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).

* Ensure the safety and security of the team and customers/guests through a focus on preventive maintenance and cleanliness.

* Drive sales through effective execution of restaurant standards and marketing initiatives.

* Follow processes to control labor costs, food costs and cash on their shift.

* Hold themselves accountable for responsibilities on shift.

* Hold our customers/guests as the highest priority and role model exceptional customer service.

* Promote an environment where there is a sense of urgency to satisfy our customers/guests.

* Ensure that Brand standards and systems are executed on their shift.

* Consults and helps plan daily activities with General Manager/Operations Manager and other Supervisors; manages the activities of staff.

* Provides supervision and support to store staff.

* Works with on-site jobbers and sales representatives.

* Leadership qualities, interactive, and approachable.

* Ability to work in a fast-paced environment Time-management skills and multi-tasking abilities.

* Good problem-solving skills.

* Guest Focus: anticipate and understand guests' needs and exceed their expectations.

* Passion for Results: set compelling targets and deliver on commitments

* One or more years of retail supervisory experience

* One or more years of food & beverage experience

* High School Diploma or equivalent.

* Competitive Salaries

* Medical, Dental & Vision Insurance

* Company Paid Life Insurance

* Paid Vacation

* Paid Sick Time

* Employee Recognition Programs

* Advancement and Growth Opportunities

* On-going Training & Development

Alternatively, you can apply to this job using your profile on one of the following sites:

Job Summary

JOB TYPE

Full Time

SALARY

$35k-50k (estimate)

POST DATE

06/15/2024

EXPIRATION DATE

06/30/2024

WEBSITE

hudsongroup.com

HEADQUARTERS

IRVINGTON, NY

SIZE

3,000 - 7,500

FOUNDED

1987

TYPE

Public

CEO

JOSEPH DIDOMIZIO

REVENUE

$1B - $3B

INDUSTRY

Wholesale

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About Hudson Group

Hudson owns and operates a chain of 1000 duty-free stores in airports, hotels, commuter terminals and railway stations.

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The following is the career advancement route for Retail Operations Supervisor positions, which can be used as a reference in future career path planning. As a Retail Operations Supervisor, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Operations Supervisor. You can explore the career advancement for a Retail Operations Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Retail Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Operations Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Operations Supervisor job description and responsibilities

Monitor the operations of the customer service unit of retail outlets to ensure their services meet and exceed the expectation of customers.

03/10/2022: Gulfport, MS

They provide employee operations manuals and help to provide employee training when necessary.

02/02/2022: Dayton, OH

Plans, monitors and appraises the outcomes of all employee tasks as supervisor.

02/11/2022: Burlington, VT

Must be a master at project prioritization and time management, as the demands of the position are varied and numerous.

01/22/2022: Allentown, PA

Assist with the Manager on Duty and oversee the financial outcomes through the execution of the sales and operations standard work.

01/20/2022: York, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Operations Supervisor jobs

Be a realistic, but effective communicator.

02/13/2022: Pocatello, ID

With High School Diploma/GED (or higher)

03/16/2022: Frankfort, KY

At least 18 years old to be eligible for employment.

03/03/2022: Johnstown, PA

With 4+ years experience managing and accounting grocery chains.

03/31/2022: Greensboro, NC

Previous experience as a Operations Supervisor or similar role.

03/27/2022: Santa Fe, NM

Step 3: View the best colleges and universities for Retail Operations Supervisor.

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