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BrightStar Care - Greensboro/Winston Salem is Hiring a Client Care Coordinator Near Greensboro, NC
Our busy Home Care Agency is seeking an organized and dedicated Client Care Coordinator to join our team. The ideal candidate must have positive energy, be a team player, extremely detailed-oriented, skilled in customer service and possess excellent follow-through. This is a family business that treats its employees and clients as family. We offer flexibility, generous time-off and provide an environment in which you can be yourself. Candidate must also enjoy dogs, as we usually have one or two small dogs in the office daily.
Responsibilities:
- Effectively manage the customer care process and serves as point of contact for existing clients
- Consistently answer office phones professionally and participate in “after hours on-call” rotation (additional compensation)
- Ensure all clients are properly staffed
- Engage and frequently communicate with caregivers
- Assist in the management and coordination of skilled nursing referrals
- Administrative tasks to assist with human resource and recruiting activities, as needed
Additional Skills:
- Consistently demonstrate and foster core values behaviors during all interactions with clients, employees, vendors, and other business partners
- Clearly understands key accountabilities; confident as a subject matter expert
- Accepts challenges and demonstrates a high level of drive and energy
- Capacity to perform desired job expectations with ability to grow and “stretch” in position as the needs of the business changes and evolves
- Manages processes, procedures and standards to achieved desired results
- Accountable for getting job done and maximizing value to company, clients and team
Education:
- Minimum High School Diploma or equivalent, prefer some college
Experience:
· Customer service and client satisfaction
· One (1) year experience in an office environment, in a healthcare setting preferred
· Proficient in MS Office (Outlook, Word, Excel, and PowerPoint); internet
· Excellent organization, planning, and project management skills
Job Type: Full-time
Pay: Up to $40,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- On call
Work setting:
- In-person
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
$38k-47k (estimate)
05/25/2024
05/27/2024
The job skills required for Client Care Coordinator include Customer Service, Customer Care, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Care Coordinator positions, which can be used as a reference in future career path planning. As a Client Care Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Coordinator. You can explore the career advancement for a Client Care Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Client Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Care Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Client Care Coordinator.
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