4 call center agent Jobs in great neck, ny
Medix is Hiring a Call Center Representative (Healthcare) Near Great Neck, NY
Please note: this is an in person position! NOT REMOTE
What's in it for you?
- Dental, health, vision
- Weekly Pay
- PTO
Pay Rate: $19-20.50/hr
Available Location(s): Great Neck , NY
Hours: M-F 8:00am-5:00pm (No evenings, no weekends)
Job type: Contract to hire
Department: Orthopedics
Job Description
- PURPOSE: Serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner.
ACCOUNTABILITIES:- Manage calls from patients requiring medical care and provide / gather information needed
- Take electronic messages and convey information to respective medical care providers
- Screen and transfer calls to the appropriate person/department
- Assign pending documents into a patient's chart within the EMR system
- Provide excellent customer service
- Other duties as assigned by managers and leads
EXPERIENCE: One-year medical office experience. Health care receptionist or call center experience preferred.
KNOWLEDGE:- HIPAA and other regulatory policies
- Insurance regulations, policies, and procedures
- Medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette
- Electronic medical systems is a plus, including Athena/Centricity, Medi-Tech and the like.
- Strong communication skills, verbal and written
- Extensive customer service experience
- Proven ability to multi-task
- Computer skills, being proficient with Windows based software
- Strong problem-solving skills and ability to think quickly, professional, and efficiently
- Ability to represent our organization in a professional manner
#MedixNE
Job Summary
Full Time
$39k-50k (estimate)
06/13/2024
06/26/2024
medixteam.com
WOBURN, MA
200 - 500
2001
Private
KENNETH LITALIEN
$50M - $200M
Business Services
Related Companies
About Medix
Medix provides workforce solutions for healthcare, scientific and Information Technology industries.
The following is the career advancement route for Call Center Representative (Healthcare) positions, which can be used as a reference in future career path planning. As a Call Center Representative (Healthcare), it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative (Healthcare). You can explore the career advancement for a Call Center Representative (Healthcare) below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
