Salary: $10.71 - $12.00 Hourly
Location : Watauga, TX 76148
Job Type: Part Time
Job Number: PCS 04-106
Department: Parks & Community Services
Opening Date: 05/15/2024
Closing Date: Continuous
Summary of Position

Works under general supervision, assists with recreation activities, provides customer service to members and guests, and operates the front desk.
Essential Duties and Responsibilities

• Welcomes new and existing members and assists them with getting acquainted with our facilities.
• Monitors front desk and assists with customer service needs.
• Keeps facility clean, tasks include but not limited to: picking up & discarding trash, straightening chairs and tables, cleaning windows, and cleaning accidents/spills.
• Assists Recreation Programmers with the execution of programs, activities, and special events.
• Performs customer service and clerical duties as needed such as taking payments, record keeping including but not limited to center memberships, rental agreements, class registrations, answering phones, etc.
• Makes reservations for City facilities in the recreation software.
• Communicates verbally and in writing regularly with participants, citizens, the general public, and other agencies.
• Maintains equipment and supplies inventory for City facilities.
• Assists with set up and break down of equipment including tables, chairs, stages, etc. during the course of special events, classes, activities and meetings.
• Performs all other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and safely. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Scope of Supervision
Works under the supervision of the Recreation Supervisor or designee.
Minimum Qualifications
Education or Training: High school graduate or GED is preferred. Must possess a valid Texas Driver's License. One (1) year progressively responsible work experience in recreation preferred or equivalent work experience. First Aid training and CPR certification is preferred or ability to obtain within first six (6) months of employment.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.

Work Environment

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Must be able to operate assigned equipment and vehicle and to adhere to all safety guidelines. Possible exposure to irate citizens.
Knowledge, Skills and Abilities

• Ability to work alternate schedules as assigned, which may include a.m., p.m. and weekend shifts.
• Ability to exercise discretion and judgment when dealing with confidential information.
• Ability to handle multiple tasks with effective customer relations.
• Ability to determine urgency of situations needing attention, intervenes as appropriate, and notifies Recreation Supervisor or appropriate personnel.
• Ability to communicate with diverse groups including but not limited to: employees, managerial staff, public officials, children, and the general public while providing excellent customer service.
• Skill in oral and written communication.
• Skill in providing exceptional customer service in person, by email and by telephone.
• Skills in typing, compiling reports, and knowledge of Microsoft programs preferred.

EMPLOYEE BENEFITS - Temporary/Seasonal
The City of Watauga offers a variety of employment benefits to all temporary/seasonal employees.
SALARY AND RETIREMENT
SALARY
Salary ranges are designed to be competitive with area industries and municipalities.
SOCIAL SECURITY
The City of Watauga is a non-participating agency.
PUBLIC AGENCY RETIREMENT SYSTEM
Part-time and temporary employees who are not eligible to participate in the Texas Municipal Retirement System will contribute 6.2% of gross wages into their tax-deferred PARS 457 Account. The City will contribute 1.3% of the employee's gross wage into the employee's account. Employees are 100% vested immediately in the PARS 457 Account.
MEDICARE
Employees are required to contribute 1.45% of their pay for Medicare insurance.
EMPLOYEE ASSISTANCE PROGRAM (EAP)
The Employee Assistance Program (EAP) is a benefit available for employees and their dependents to be used for confidential counseling.
DIRECT DEPOSIT
The City of Watauga is a direct deposit City. The City offers the ability to deposit employees' paychecks into 6 different accounts, if desired.