DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building Americas First Smart Network.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

Beyond connecting customers to their favorite entertainment, our Video Services teams, powering DISH TV and Sling TV, deliver an award-winning TV experience to millions of customers. These dynamic teams are unwavering in their commitment to continuous innovation, ensuring the evolution of their products and the constant enhancement of the overall customer experience.

The essential functions of this job position include, but are not limited to, the following tasks and duties an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job, in accordance with the ADA and applicable state/local law.

Key Responsibilities:

• Provide leadership in defining the overall design direction and strategy for products.
• Present design concepts to stakeholders and facilitate discussions, ensuring alignment with product goals
• Set design goals, priorities, and the vision for user experiences
• Manage design projects, set priorities, establish timelines, and ensure that design work is delivered on schedule
• Align design decisions with the product's strategic goals
• Establish and maintain design systems and standards that ensure consistency across products including defining UI patterns, style guides, and design documentation
• Create detailed design specifications, wireframes, mockups, and prototypes that effectively communicate design concepts to development teams
• Create interactive prototypes and conduct usability testing to validate design concepts and iterate designs based on user feedback
• Collaborate with Product Management, Engineering, and Marketing teams to design and implement experiments and features aimed at driving business growth and improving user satisfaction
• Collaborate with quality assurance teams to ensure that the final product aligns with the design vision and meets design standards
• Effectively communicate design decisions and concepts to non-design stakeholders, such as product managers and executives
• Lead user research efforts, including user interviews, surveys, and usability testing, to gain deep insights into user needs and behaviors
• Integrate user research and A/B testing data to inform design decisions and optimize user experience
• Translate user insights into user-centric design solutions that enhance the overall user experience
• Create multiple design solutions, from initial sketches to high-fidelity prototypes, ensuring alignment with target audience preferences and project requirements
• Create visually appealing and intuitive user interfaces (UI) that align with our product's brand and usability goals
• Collaborate closely with product managers, engineers, and stakeholders to ensure design solutions align with product goals and technical feasibility.
• Contribute to the development and maintenance of a robust design system and guidelines to ensure consistency and scalability of design across products
• Assist in organizing and maintaining design assets and documentation

Other essential job functions may be assigned by DISH in its discretion and are subject to change at any time.

Education and Experience:

• Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field
• 8-10 years of experience in product design or a related field, with a strong track record of designing user-facing digital products or applications
• UX Design Institute Professional Diploma in UX Design

Skills and Qualifications:

• Highly advanced design skills and experience with design projects and collaborating effectively in cross-functional teams
• Proven ability to conduct user research, usability testing, design iteration, drive design strategies, and integrate user feedback into design decisions
• Mentorship experience is a plus, particularly in guiding junior designers
• Advanced proficiency in design tools such as Figma and Adobe Creative Suite
• Exceptional visual and interaction design skills demonstrated in a portfolio of impactful design work
• A deep understanding of design principles, including user experience (UX) and user interface (UI) design
• Experience in responsive web design
• The ability to set a clear design vision and strategy for products
• The capability to align design decisions with the organization's strategic goals and product roadmap.
• Experience in project management and experience in setting priorities, establishing timelines, and ensuring that design work is delivered on schedule
• Excellent problem-solving skills to address complex design challenges and offer creative solutions
• Strong grasp of user-centered design principles and methodologies
• Familiarity with design systems and design thinking methodologies
• Effective communication with cross-functional teams, including product managers, engineers, and executives
• Attention to detail and a commitment to delivering high-quality design work
• Knowledge of front-end development and coding languages is advantageous

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.