Overview:

We are seeking a dedicated, highly energetic, motivated and experienced Director of Care Management to join our team. The ideal candidate will have a strong background in managing Care Managers and quality of patient care while possessing excellent leadership skills.

Required:

• Bachelor’s degree in a related field
• Certifications: RN
• Two years of case/care management experience

Preferred:

• Outpatient case/care management experience
• Prior managerial experience in a healthcare setting
• Certified Case Manager (CCM) designation
• Certification in Healthcare Quality

Skills:

• Departmental leadership skills
• Ability to teach and supervise care management, disease management, and patient education skills.
• Ability to teach knowledge of chronic physical and behavioral health conditions.
• Strong interpersonal skills with the ability to build effective relationships across medical teams and with patients.
• High proficiency in problem identification and care plan development.
• Professional interaction skills with medical providers and other healthcare professionals. Skillfully conduct health assessments and screenings.
• Ability to perform the duties of Social Work and Nurse Care Managers
• Strong written and oral communication skills.

Primary Duties:

• Lead and direct all care management activities, ensuring patient care coordination and adherence to clinical protocols and regulatory standards.
• Develop and implement care management programs, standing delegated orders, management protocols, policies, and departmental strategy in consultation with senior leadership.
• Supervise a multidisciplinary team of care managers responsible for patient care coordination.
• Develop and maintain a tracking system for seamless care coordination across medical services, including transitions and referrals.
• Utilize CM tracking to meet productivity targets.
• Develop and oversee quality management and improvement programs in collaboration with various clinical Chief Officers
• Conduct data analysis and reporting
• Perform internal audits to ensure compliance with organizational and state/federal practices, policies, and regulations.
• Manage departmental budget and staffing.
• Lead regular Care Team meetings and departmental meetings.

Other Duties:

• As assigned by supervisor.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends
• Weekends as needed

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Dearborn, MI 48126 (Required)

Ability to Relocate:

• Dearborn, MI 48126: Relocate before starting work (Required)

Work Location: Hybrid remote in Dearborn, MI 48126