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TCT Federal Credit Union
Clifton Park, NY | Full Time
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MEMBER SERVICE REPRESENTATIVE
$36k-44k (estimate)
Full Time | Banking 5 Days Ago
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TCT Federal Credit Union is Hiring a MEMBER SERVICE REPRESENTATIVE Near Clifton Park, NY

TCT Federal Credit Union
Starting at $17 per hour

TCTFCU is interviewing for a full time Member Service Representative. This is a full time position with benefits. The
Member Service Representative (MSR) is responsible for assisting our members in a personal, professional and
knowledgeable manner that supports TCT’s philosophy of “Member First”. The MSR is responsible for accurately
handling a cash drawer and processing member transactional needs. The MSR is truly the liaison between the members
and TCT in the delivery of our transactional services and their financial needs.

Applicants must have:

  • High School Diploma or equivalent
  • Minimum of one to three years of cash handling experience preferably in a credit union, bank, other financial
institution, or an acceptable combination of education and experience necessary to gain the background
knowledge to transact business effectively with members.
  • Retail sales experience a plus
  • Excellent verbal and written communication skills.
  • Strong interpersonal, problem solving, multi-tasking, and organizational skills.
  • Strong attention to detail and accuracy.
  • Strong Computer Skills
  • Ability to work independently and as part of a team while functioning at a high pace.
  • Flexibility (Saturday hours will be required and may occasionally cover in other branches).
  • Transportation – this position may require providing coverage in our other branches

TCT offers a competitive compensation plan; an enthusiastic team-oriented environment, an outstanding benefits
package including: medical, dental, vision, life and disability, voluntary benefits, paid vacations, an extremely generous

401(K) plan, and much more! If you meet the above qualifications and would like to be considered for this position,
please send your resume along with a cover letter & salary requirements to:

TCT Federal Credit Union
Attn: Human Resources

416 Rowland St. Ballston Spa, NY 12020
Or email to jobs@tctfcu.org

Or Fax to: 518-288-3751

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$36k-44k (estimate)

POST DATE

06/10/2024

EXPIRATION DATE

08/08/2024

WEBSITE

tctfcu.org

HEADQUARTERS

CLIFTON PARK, NY

SIZE

25 - 50

TYPE

Private

CEO

CANDY GREEN

REVENUE

$10M - $50M

INDUSTRY

Banking

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The job skills required for MEMBER SERVICE REPRESENTATIVE include Cash Handling, Written Communication, Problem Solving, Attention to Detail, Flexibility, Interviewing, etc. Having related job skills and expertise will give you an advantage when applying to be a MEMBER SERVICE REPRESENTATIVE. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by MEMBER SERVICE REPRESENTATIVE. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for MEMBER SERVICE REPRESENTATIVE positions, which can be used as a reference in future career path planning. As a MEMBER SERVICE REPRESENTATIVE, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary MEMBER SERVICE REPRESENTATIVE. You can explore the career advancement for a MEMBER SERVICE REPRESENTATIVE below and select your interested title to get hiring information.

If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

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