Employbridge is searching for a Branch (Market) Manager to lead our Wood Dale and Oak Lawn, IL offices!

The Market Manager is a multi-unit manager who oversees multiple branches. This role is responsible for three key areas: growing and maintaining customers, managing the financial and operational aspects of the business, and team development.

Your Opportunity

• Branch operations, management, and working closely with sales representative
• Assigns goals and drives accountability to develop a fully operational and qualified team
• Promotes colleague retention and growth
• Leads resolution of difficult/escalated issues through effective negotiation tactics
• Hiring, training, coaching and team development
• Designs and deploys resources to drive performance and service to all customers within the market
• Develops deep knowledge of your assigned geographic markets and becomes the go-to source for all information relating to local trends and market dynamics for internal and external partners
• Communicates and coordinates the various aspects of branch operations required to ensure compliance (Worker’s Compensation, Unemployment, Human Resources, Legal, etc)
• Owns the financial management of branch operations (budgeting, forecasting, monthly P&L review, credit, and collections, etc.)
• Promotes brand awareness by creating and maintaining community relationships and involvement
• Develops and implements an effective recruiting plan to ensure the availability of associates to meet current and anticipated hiring needs
• Analyzes and uses operational information and data to generate positive actions and results to drive improvement plans related to order fulfillment, recruiting, safety, and associate and client retention
• Ensures client satisfaction by monitoring current activity, adjusting plans or services as needed, making regular in-person visits to ensure satisfaction and identify additional client needs, while seeking opportunities to grow the business

Your Attributes

• Minimum of 4 years of relevant experience with strong emphasis on management and operations
• Staffing experience preferred, but not required
• Experience with recruitment, customer service, and leading teams
• Comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
• Ability to work in a fast paced environment and manage change
• Effective at motivating team members to achieve performance targets
• Ability to communicate professionally and effectively across all platforms
• Desire to lead and make solid business decisions
• Provide results-oriented solutions for branch needs

The anticipated annual base salary for this position in the US is $65,000.00 - $75,000.00. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.