Job Summary :

Responsible for the various administrative tasks and case management duties of Workers’ Compensation and General liability claims for Harrah's Philadelphia, while promoting a positive safety culture.

Assists with various safety related activities, including inspections, trainings, events, and publications.

Qualifications :

• Able to assist in the implementation and coordination of risk and safety programs.
• Ability to prepare and communicate clear concise oral and written reports, letters and memos required.
• Knowledge of Federal and Workers Comp Laws and statutes.
• Establish and maintain effective working relationships with various departments.
• Must be able to learn quickly and use system for tracking claims information.
• Must be well organized and detail-oriented, with excellent interpersonal skills.
• Must be able to work on several projects simultaneously.
• Must be fluent and literate in English.
• Maintain confidentiality of information.
• Excellent verbal and written communication skills.
• Ability to interact in a professional manner with all levels of employees.
• Must be able to get along with co-workers and work as a team.
• Must present a well-groomed appearance.
• Bilingual a plus.
• Certification in 30-hour OSHA General Industry highly preferred.
• Bachelor’s Degree in related field preferred.
• Minimum of one-year work experience in workers compensation claims management preferred.
• Must be fluent in use of Microsoft Office Products (Excel, Word, PowerPoint, Publisher & Outlook).
• Ability to train quickly to learn other various IT software and web based programs.
• Strong organizational and time management skills.
• Excellent interpersonal, verbal and written communication skills.
• Ability to coordinate multiple tasks at once.
• Must have the ability to compile, compute, and analyze pertinent data needed for reports.
• Act as a role model and always present oneself as a credit to Harrah’s, and encourages others to do the same.
• Ability to work well with multi-functional work teams and willing to take initiative.
• Ability to get along with co-workers and work as a team.

Essential Job Functions :

• Maintains files for Workers’ Compensation and General Liability case management, including timely filing, tracking and maintaining of claims.
• Maintains files relating to Workers Compensation and General Liability claims in litigation.
• Able to complete OSHA records and company records in a timely manner.
• Communicate clearly both orally and through written analysis, charts and graphs.
• Communicate both written and orally with Legal Council involving Worker’s Compensation and General Liability claims.
• Able to attend hearings at federal and state courts for Workers’ Compensation or General Liability.
• Enter and maintain a number of internal and external data bases using Microsoft Office and Risk Management computer tracking programs.
• Input data into databases, run reports and special reports as needed.
• Compile and run month end Workers’ Compensation Reports and Quarter End reports.
• Establishes and maintains accurate and timely claims tracking and reporting system.
• Type letters and memos, and copy reports and files, as needed.
• Answers phone, file and use copy machine.
• Maintain all filing systems.
• Assists with new hire, department and property-wide safety trainings.
• Conducts inspections of workspaces and job hazard analyses.
• Observes for safe work practices and safe working conditions.
• Establishes and maintains effective working relationships with all personnel contacted in the course of duties.
• Addresses questions and concerns of all employees in a timely manner.
• Maintains confidentiality.
• Meets the attendance guidelines of the job and adheres to departmental and company policies.
• Possess a thorough knowledge of Microsoft Work, Excel, Power Point, Publisher and mail Programs.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Must have scheduling flexibility to be able to assist employees as needed.
• Acts as a role model and presents oneself as a credit to Harrah’s and encourages others to do the same.
• Adheres to all department / company policies and procedures.

Physical, Mental & Environmental Demands :

• Must be able to work inside and continuously maneuver around office area and throughout the hotel / casino property.
• Must be able to respond calmly and make rational decisions when assisting employees in a fast paced environment.
• Must be able to bend, crouch, kneel, twist, lift, stoop, reach and work at a desk when performing administrative functions.
• Responds to visual and oral cues.
• Must be able to read, write, speak and understand English.
• Must be able to operate a computer, telephone, calculator, photocopy machine, fax machine, scanner and other equipment as deemed necessary.
• Must be able to type, write and read reports.
• When on casino floor, must be able to tolerate areas containing second hand smoke, high noise levels, dust, and bright lights.

Harrah’s reserves the right to make changes to this job description whenever necessary.

Last updated : 2024-06-17