Essential Duties and Responsibilities:

• Ensures patient needs are met in accordance with the surgery center, physician instructions and administrative protocol.
• Schedule patients in person or over the phone for the recommended surgical procedure completing all necessary paperwork, and enters appointment into computerized scheduler, updating information as necessary.
• Reviews surgical packet with patients, while going over all enclosed paperwork and details involved with the surgery.
• Create surgical packets to be kept in the department with the necessary consents and medical paperwork attached and sorted. Collects payments for multifocal lenses and self pay patient - if necessary.
• Coordinates activities with other departments, or doctor offices - if necessary. Consults with nurse managers, doctors and staff on medical problems, special accommodations, and policies to ensure patient needs are met.
• Schedules procedures with the facility (if required). Forwards necessary information to facility for surgery.
• Submits medication to pharmacy prior to surgery if required. Verify insurance eligibility and obtain any necessary referrals/authorizations for the surgeon and the facility and enter in NextGen system if required. Obtain the required medical clearance if necessary.
• Answers telephone/emails and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.Confirms patient surgery appointment with all necessary information to make sure all questions have been answered and information is clear.
• Scans surgical packets. Check in patients within NextGen and scan surgical encounters if necessary.
• Travels to Omni Eye Services locations and/or Surgical Facilities as deemed necessary by Management.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person