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Program Analyst (Case Manager)
USAJOBS Bethesda, MD
$103k-136k (estimate)
Full Time 2 Days Ago
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USAJOBS is Hiring a Program Analyst (Case Manager) Near Bethesda, MD

DutiesCase Management 90%
  • Provides bedside support to Navy and Coast Guard recovering service members (RSM) and their families through minimizing delays and gaps in treatment or services. Obtains permission from RSMs to gather and exchange necessary information about the RSMs, family members, and caregivers in accordance with Privacy Act and Health Insurance Portability and Accountability Act (HIPAA) regulations.
  • Conducts initial assessment of service member and family to identify any non-medical issues.
  • Works alongside agencies and service providers to facilitate case coordination and information sharing. Helps patient and family make informed decisions.
  • Coordinates with member Parent Command and Casualty Assistance Calls Officers to arrange invitational travel orders for family members, assisting with travel claims.
  • Consults and collaborates with multidisciplinary teams during initial treatment phase and continuing throughout the continuum of care.
  • Ensures that the RSMs, family, and caregivers have access to all medical and non-medical services including rehabilitation, education, employment-related programs, and disability benefits.
  • Initiates referrals to Department of Defense (DoD)/Federal, State, and local Governments and non-governmental organizations, intervening when necessary to ensure delivery of services.
  • Assists with Navy personnel specific issues such as orders, pay, housing, fitness reports/evaluations, awards and promotions, etc.
  • Provides information and referral services on all transitional and survivor assistance programs including VA benefits and entitlements, Social Security Administration (SSA) benefits and entitlements, Department of Labor (DOL) employment assistance, educational assistance, housing, relocation assistance, and coordination of family travel.
  • Ensures seamless transition of Sailor/Coast Guardsmen and family from military treatment facility (MTF) to VA or civilian healthcare systems, providing support and assistance in anticipation of challenges.
  • Provides information and referrals as necessary for the Sailor/Coast Guardsmen to make informed decisions regarding continuation on active duty. Documents uniformed member and family member information in program's electronic database of record and prepares required reports.
  • Responds to inquiries and provides information, guidance and assistance with information release approval from the Chain of Command.
  • Submits all required documentation on assigned cases via the program's system of record. Provides reports and updates on cases are required.
Program Support 10%
  • Provides program briefs and participates in public awareness efforts to educate the fleet on NWW.
RequirementsConditions of Employment
  • Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Qualifications
  • Knowledge and understanding of requirements and operations of DoD or Department of Navy (DON) Wounded Warrior initiatives, implementing congressionally and DoD mandated warrior and family/caregiver requirements.
  • Knowledge of Federal and agency regulations; knowledge of the specific organization's programs and missions, as well as knowledge of pertinent laws, regulations, and policies related to program/operations area to consider their impact on programs.
  • Knowledge of and skill in qualitative and quantitative methods for the assessment and improvement of program effectiveness and the improvement of complex management processes and systems, which have impact on Navy or NWW goals and objectives.
  • Ability to manage several major projects concurrently, each of which require multiple tasks across many different levels of the Navy (e.g.., local commands, regions, and headquarters) and other government agencies.
  • Ability to clearly and concisely prepare, present, discuss and defend issues, findings and recommendations.
  • Ability to work effectively on a team.
  • Ability to work in a stressful environment on time sensitive issues.
EducationThis job does not have an education qualification requirement.
Additional InformationSalary is dependent on experience and/or education. Some positions have special requirements.
Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. Salary is dependent on experience and/or education. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
Spouses of active duty military members of the Armed Forces may receive preference in hiring under this announcement if they are among the best qualified referred and are within reach of selection. Spouse Preference does not apply to NF 04 and NF 05 positions. Please clearly identify in your application that you are asking for spouse preference and complete the Request for Military Spouse Preference form and submit a copy of current PCS orders. Failure to submit current PCS orders with application will prevent spousal preference from being granted. Acceptance or declination of a regular full or part-time non-appropriated or appropriated fund position ends your ability to claim this preference.
For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes.
Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
SELECTIVE SERVICE REQUIREMENT: If you are a male born after December 31,1959 and at least 18 years of age, employment law (5 U.S.C. 3328) requires that you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please visit the Selective Service web site at https://www.sss.gov/register/ .

Job Summary

JOB TYPE

Full Time

SALARY

$103k-136k (estimate)

POST DATE

06/07/2024

EXPIRATION DATE

07/05/2024

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The following is the career advancement route for Program Analyst (Case Manager) positions, which can be used as a reference in future career path planning. As a Program Analyst (Case Manager), it can be promoted into senior positions as an Operating Systems Programmer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program Analyst (Case Manager). You can explore the career advancement for a Program Analyst (Case Manager) below and select your interested title to get hiring information.

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If you are interested in becoming a Program Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Program Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Program Analyst job description and responsibilities

Program analysts must be able to build rapport with managers and other employees of the organizations where they provide services.

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The Program Analyst supervises and assesses an organization’s programs, processes, and decisions.

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Program analysts are responsible for the planning, developing, and executing of computer programs and applications.

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Program analysts perform research on specific topics or projects, and serve as consultant for the management of those projects.

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They are responsible for developing, evaluating, and revising programs to meet DOI’s goals.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Program Analyst jobs

Analysts should also know how to prioritize tasks to meet deadlines.

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Analysts must look at situations from many different angles and think quickly on their feet.

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Program Analysts need to pay attention to detail and be capable of following through with minor yet essential details.

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To work as a Program Analyst, advanced computer abilities and familiarity with a variety of databases and software systems are required.

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The Program Analyst should have the capability of obtaining and evaluating large amounts of data.

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Step 3: View the best colleges and universities for Program Analyst.

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