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Culligan 85MI is Hiring an Operations Manager Near Battle Creek, MI
- Medical insurance
- Dental Insurance
- Vision insurance
- 401K retirement with company match
- Vacation, paid time off
- Company-provided workwear, cell phone, tablet
- Company-paid sales training
- Additional Culligan Corporate Subject Matter Expert training offered
- Employee discounts for Culligan in-home products
- Additional perks are also available
Culligan seeks an individual experienced in customer-focused positions to act as an Operations Manager. This position reports to the dealership's general manager and is responsible for managing all service, route, and warehouse personnel. The Operations Manager will implement policies, procedures, and systems to ensure efficient and effective customer service that exceeds the customer's expectations.
Responsibilities
- Supervise daily operations for Service Technicians, Route Drivers, and Warehouse Staff
- Manage efficient routing of deliveries and service calls
- Consistently administer company policies and procedures within the branch
- Perform daily reviews with individual Service Technicians, Route Drivers, and Staff
- Assign, schedule, and review all daily service work, deliveries, and warehouse activities
- Maintain performance standards for call-backs, stops per day, and overall productivity
- Coach and counsel employees and address performance issues in a timely manner
- Respond promptly to all customer inquiries, including any negative customer situations
- Complete basic installation and removal of water treatment equipment
- Adhere to and uphold all company safety guidelines and safe work practices
- Maintain an organized and neat warehouse
- Manage, maintain, and secure equipment inventory and supplies
- 3-5 years of front-line supervisory or management experience
- Water treatment experience or plumbing background preferred
- Working knowledge of Microsoft Office programs, specifically Excel, Outlook, and Word
- Valid drivers license and all state-mandated special motor vehicle operations certificates
- Strong communication and customer service skills
As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Job Summary
Full Time
$100k-126k (estimate)
06/15/2024
08/13/2024
The job skills required for Operations Manager include Customer Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.
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