** Austin Airport Retail Zone Manager**

**Job Category****:** Supervisor (Hourly) **Requisition Number****:** AIRPO008052 Showing 1 location **Job Details**

**Description**

**We want to pay you to coach our team!**

**HAPPY PEOPLE ENCOURAGED TO APPLY IMMEDIATELY!**

**Duties and Responsibilities:**

* Exceed First Class Service standards and behavior with every customer, business partners and peers

* Perform all register/cash handling/ Loss Prevention functions in accordance with Standard Operating Procedures

* Facilitate opening and closing procedures for all stores

* Direct the replenishment of merchandise/supplies, maintain stockroom organization and engage in receiving functions procedures

* Ensure store merchandising standards are consistently executed per the company guidelines

* Coordinate and monitor staffing levels to maximize sales and service potential

* Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events

* Direct, coach, and train Associates in their daily job assignments

* Represent and support the company by fostering strong business relationships within the airport community

* Contribute feedback on Associate reviews and provide input on Associate counseling

**Position Qualifications:**

* High school diploma or equivalency required

* Ability to work various shifts in a 7/365 day team oriented environment

* Excellent customer service skills and ability to communicate effectively using the English language

* Strong interpersonal/organizational skills with ability to motivate others

* Self-starter able to prioritize various tasks and adapt to unexpected situations simultaneously

* Proficiency required in reading, writing, mathematics, cash handling/reporting

* Computer literacy and working knowledge of MS Office preferred

* Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable Department of Transportation requirements

* Standing for long periods of time and the ability to work in environments with varying temperatures

* Ability to lift a minimum of 40 lbs., perform essential job functions such as standing, bending, reaching, climbing a ladder, and walking long distances

**Qualifications**

**Skills**

**Behaviors**

**Preferred**

**Leader****:** Inspires teammates to follow them

**Team Player****:** Works well as a member of a group

**Enthusiastic****:** Shows intense and eager enjoyment and interest

**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

**:**

**Motivations**

**Preferred**

**Growth Opportunities****:** Inspired to perform well by the chance to take on more responsibility

**:**

**Education**

**Required**

High School or better.

**Experience**

**Preferred**

**1-2 years:** Retail Operations preferred

**1-2 years:** Leadership of a team of 5 preferred

**1-2 years:** Customer Service & Sales

**1-2 years:** Retail Management

**Licenses & Certifications**