Maine Public Employees Retirement System (MainePERS) seeks a Specialist for each discipline to join our Retirement Services team. This position serves the members by supporting the processing and accuracy of work focused on benefit-related tasks. In addition to the functions and competencies associated with the Pension Associate III classification, this position also includes the general oversight of the day-to-day work of the business unit and functions as a resource and subject matter expert for the associates and clerks. This includes running reports and queries for payroll deadline and working to resolve member issues. This position reports to the Business Unit Leader, works in close collaboration with them, and is expected to contribute to efforts to build and maintain a positive culture in the unit. The Specialist supervises the day-to-day work of the assigned unit; may lead and/or work closely in an advisory capacity with other staff members or teams within the Division.

Minimum qualifications:

• Bachelor’s degree plus two (2) years of responsible administrative experience.
• OR eight (8) years of progressively responsible administrative experience which includes:
  • Two (2) years of work experience as a Pension Associate II or higher in the Retirement Services Unit of the Member Services Division of MainePERS.
• Proficient in MS Office suite
• Must be proficient in Excel at the Beginner level

Preferred qualifications:

• Experience which demonstrates interviewing, interpersonal, data gathering, and analytical skills necessary to form the basis for making complex eligibility determinations, claims resolutions and customer service requests; experience making group presentations.