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Do you have outstanding communication , customer service and problem solving skills? Does a " People Helping People " philosophy and helping dreams come true appeal to you?
This may be the career for you!
This position is directly responsible for the needs of our members in the lobby. The primary responsibility is to use The Member Advantage sales and service principles while greeting and serving members, providing "hip-to-hip" service in a consultative manner.
Position is an introductory role to Wauna and will consistently refer products and services to members to contribute to attainment of CU goals, but is not required to meet sales goals.
Position will assist members with : transactions and questions; deposit and loan accounts and services; escalate complaints, member related concerns, procedural and policy concerns and account problems to the appropriate supervisor or department.
This is a non-exempt position.
Putting our members first, including our Internal Members
Our employees take pride in providing services to our Members; our Credit Union is just as proud to offer benefits in our Internal Members (Employees).
Our employees make us who we are as a Credit Union and we make every effort to ensure for our employees' well-being; physically, personally, professionally, and financially.
Our Robust Benefits Package Includes :
Financial Benefits and Incentives
Professional Development
Equal Opportunity Employer including Disability and Vets.
Job Posted by ApplicantPro
Last updated : 2024-05-22
Full Time
Banking
$37k-44k (estimate)
05/24/2024
08/23/2024
waunafcu.org
CLATSKANIE, OR
50 - 100
1967
OLGA JOINER
$10M - $50M
Banking
At Wauna Credit Union we live our mission to provide opportunities for our members to build their financial well-being. We offer a full array of financial services - Checking & Savings Accounts, Personal Loans, Mortgages, Home Equity Loans, Business Services and Lending, IRAs and investment services.
The job skills required for Member service representative include Products and Services, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Member service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member service representative positions, which can be used as a reference in future career path planning. As a Member service representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member service representative. You can explore the career advancement for a Member service representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
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Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
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Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
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The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
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Building member relationships through quality service experiences.
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Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
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Provided great member service that reflected on repeat and referral members.
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Step 3: View the best colleges and universities for Member Service Representative.