Job Description
How You'll Make an Impact

• Lead the Charge in Sales & Customer Success: As the Director of Regional Sales & Customer Support, you'll play a pivotal role in driving our sales growth and building lasting customer relationships. You'll collaborate closely with the VP of Sales, executive management, field sales & support teams, and other departments to develop winning strategies and achieve ambitious goals.
• Become a Sales & Customer Champion: This is more than just a sales leadership role. You'll have the opportunity to make a real difference by shaping the future of our customer support strategy. We're looking for someone who is passionate about building a best-in-class team and empowering them to deliver exceptional customer experiences.
• Work Together, Win Together: Collaborate with a dynamic team in a supportive and results-oriented environment.
• Innovate with Purpose: Develop and implement cutting-edge sales & customer support programs that drive revenue growth and customer satisfaction.
• Make a Measurable Impact: Your strategic direction will directly contribute to Epsilon's overall success.

What You'll Achieve

• Become a Sales & Customer Support Guru: Hone your leadership, communication, and coaching skills while developing expertise in the latest sales methodologies.
• Advance Your Career: This leadership role provides a springboard for future career advancement within Epsilon.

Who You Are
What you'll bring with you:

• Sales & Customer Support Rockstar: You have 3 years of experience leading and motivating sales & customer support teams, preferably in a B2B environment.
• Strategic Sales Leader: You possess a keen understanding of sales & customer support best practices and can translate them into actionable strategies.
• Data-Driven Decision Maker: You leverage data analytics to identify trends, optimize performance, and make informed decisions.
• The Deal Closer: You have a proven track record of exceeding sales goals and building strong customer relationships.
• Builds Relationships on the Road: You are a self-starter who thrives in a travel-heavy role. Frequent domestic travel is required to meet with clients and partners, strengthening relationships and expanding your professional network.

Why you might stand out from other talent:

• Experience with mapping software is a plus.
• Expertise in Salesforce is a plus.
• A passion for building and developing high-performing teams.
• A results-oriented mindset with a focus on exceeding expectations.

Additional Information
About Epsilon
Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit epsilon.com.
When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400 billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility

Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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