At Promethean...
We're on a mission to transform the way people learn and collaborate around the world. For over 25 years, we've been empowering educators, innovators, and business leaders with our award-winning interactive displays and software solutions that transform learning and workspaces into connected, creative environments.
Our company is rooted in our values, igniting a culture that fosters collaboration and innovation, as well as promoting an inclusive environment. As a global leader in edtech, we are also passionate about four key areas where we can make a difference: growing access to technology for underserved communities, encouraging our employees to take an active role in improving our world, promoting diversity and inclusion, and reducing our carbon footprint. Discover more about our corporate social responsibility initiatives.
As a member of #TeamPromethean, you'll have the opportunity to change lives with technology and directly impact education and the workplace for countless people every day. If you're passionate about education, collaboration, and making a positive global impact, we want to hear from you. Join us on our mission to transform the world, one student, one teacher, and one community at a time.
Warranty Services Administration Specialist role is to provide administration services for Warranty and Support on Promethean's Hardware products. This role is to provide the best customer service through efficient performance in service provider and warranty processes and general administration support.
Job Duties and Responsibilities:

• Be part of a team that effectively administers warranty processes for:
o Global Warranty Services
o Global Service Providers
o Global Warranty Logistics
o Global Warranty Stock Management

• Constantly strive to improve all areas of warranty processes to lower response & down times for the customer.

Job Skills and Qualifications:

• 1 - 2 years' experience in General & Logistics administration management
• Good clear communication skills (verbal & written)
• Flexible, positive, and creative approach to work with meticulous attention to detail
• Self-motivated, well organized, and able to multitask.
• Good team worker with a proven ability to manage own time effectively.
• Ability to build collaborative working relationships, apply tact, diplomacy, and good interpersonal skills, when dealing with people at all levels
• Ability to work to strict deadlines and prioritize appropriately.
• Experience of logistics, stock management & warehouse processes
• Experience in data analysis & report generation.
• A good knowledge of Salesforce.com and Infor LN system is preferable.
• Good knowledge of all Microsoft packages

Hourly Pay: $19.00 - $23.50 Bonus Eligible
Promethean provides a comprehensive and competitive benefits package that offers the flexibility and security to thrive both inside and outside of work.
Our benefits include:
• Medical, Dental, and Vision Insurance
• Spending Accounts (FSA and HSA)
• Disability Programs
• 401(k) Retirement Plan with Matching
• Generous PTO and Holidays
• Parental Leave Programs with Child Care Subsidy
• Paid Volunteer Time Off
• Well-Being Programs (For example, company-wide health challenges)
• And more!
Promethean is honored to be an equal opportunity workplace. We realize that by creating teams rich in diverse thoughts and experiences, our people, company and customers are free to thrive. We are committed to providing equal employment opportunities regardless of race, color, national origin, religion, creed, genetic information, sex (including pregnancy, sexual orientation or gender identity), age, marital status, disability, military or veteran status; or any other protected classifications or characteristics under applicable local laws. In addition, Promethean values privacy and the protection of personal information.
For information regarding personal information we collect and our use of such data please see our privacy policy: https://bit.ly/2I83hwP
Please contact recruiting@prometheanworld.com if you have an accessibility request at any point during the hiring process.
#Promethean #EdTechJobs