Summary:
The Asset Protection Officer (APO) is responsible for securing all of The United Family's assets while providing a safe work environment for our team members and a safe shopping environment for our guests. He/She will perform job duties to include apprehending and deterring shoplifters, monitoring internal compliance policies and other duties as assigned.
Key Responsibilities:
Facilitating a safe working environment for our team members.
Providing a safe shopping environment for our guests.
Proactively monitoring security cameras for theft/fraud/ORC related activity.
Apprehending suspected shoplifters while following company guidelines.
Deterring shoplifting suspects when safe apprehensions cannot be made.
Participating in corporate shrink reduction programs.
Completing incident reports related to internal/external theft and submitting a video request.
Submitting fraud alerts to notify neighboring stores of suspected theft/fraud activity.
Perform other duties as assigned by the Asset Protection Officer Manager (APOM).
Key Requirements:
Must be 18 years of age or older.
Commissioned law enforcement officer preferred but not required.
Strong verbal and written communication skills.
Ability to verbally de-escalate stressful situations.
Ability to function well in high pressured situations and make sound decisions.
Ability to perform all physical aspects of the job, including but not limited to bending, standing in place, lifting, squatting, climbing, walking, sitting for long periods and at times running.
Ability to accept supervisory coaching related to performance, work habits and attitude.
Ability to learn, use, and operate various computer software programs and other electronic tools.
Ability to multitask.
This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.
Our Mission
Ultimate Service Superior Performance Positive Impact