Main Responsibilities of a Waiter / Waitress :

• Taking orders and delivering food and beverages.
• Helping guests with menu recommendations.
• Providing exceptional customer experience.

Waiter / Waitress Job Description :

Our restaurant is looking for a waiter / waitress with remarkable hard skills and engaging people skills.

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a waiter / waitress who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a waiter / waitress in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders, and clear tables.

All our waiters / waitresses are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good waiter / waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable.

A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Waiter / Waitress :

• Greeting, seating, and escorting guests.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Checking ID's to prevent minors from ordering alcoholic beverages.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of tables and tableware.
• Providing exceptional customer experience.

Waiter / Waitress Job Requirements :

• Must have prior experience as a waiter / waitress.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must carry at least a high school diploma.

For more than 50 years, the Vitale family has been serving West Michigan with the finest pizza and Italian food. Vitale’s began when Salvatore Vitale immigrated from Sicily to Grand Rapids.

In 1966 Sam opened Vitale’s located on Leonard Street NE. Sam used the same time-tested recipes brought over from the old country.

Even today, Vitale’s continues to insist on the freshest ingredients. Everything is done in house from chopping the vegetables to making their own sausage, dough and sauces.

Since then, two of Sam’s children, Agostino and Maria, have opened their own Vitale’s restaurants. Agostino and Kerri Vitale own the Comstock Park location, and Ryan and Maria Snyder own the Zeeland location.

Ryan and Maria started their pizza business as a take out in 1991, and have recently expanded their business to their current location.

What once was a small takeout pizza business has now become a full service restaurant. With an extensive menu that includes salads, burgers, subs, pasta, and of course our award winning pizza, it won't take you long to realize there is something for everyone at Vitale's! Our diverse list of comforting entrees is just one of the reasons our customers keep coming back.

With a full service bar, many flat screen TVs, carry out dining, online ordering, and a long list of specials and exclusive offers, it won't take you long to realize that our customers are our top priority.

Ryan and Maria are proud to carry on the family traditions with family recipes and award winning pizza. They are very thankful to the Zeeland community for all of the business they have provided through the years.

Thanks to all of you who call Vitale’s home.

Ryan and Maria

Last updated : 2024-05-30