We are seeking a friendly, organized, detail oriented, and professional Dental Front Desk Associate to join our team at Creekwood Dental Arts. You will play a crucial role in creating a positive and welcoming experience from the moment they walk through the door.

Responsibilities:

• Greet patients with a warm and welcoming demeanor.
• Schedule appointments and manage the office calendar efficiently.
• Answer phone calls and emails, addressing patient inquiries and concerns promptly and courteously.
• Verify insurance coverage and process patient payments accurately.
• Maintain patient records and update information as necessary.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Collaborate with dental staff to ensure smooth patient flow and exceptional patient care.
• Follow HIPAA guidelines to maintain patient confidentiality at all times.

Requirements:

• Previous experience in a dental or medical office setting is preferred.
• Proficiency in dental software.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy in data entry and record-keeping.
• Ability to work independently as well as part of a team.
• Flexibility to adapt to changing priorities and patient needs.
• High school diploma or equivalent; additional certification in office administration or dental assisting is a plus.

If you are enthusiastic about providing exceptional customer service and contributing to a positive patient experience, we encourage you to apply for this rewarding opportunity. Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our team. We look forward to hearing from you!

Job Type: Full-time

Pay: From $20.50 per hour

Experience:

• Dental office: 1 year (Required)

Work Location: In person