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Diagnostic Technician

Firestone Complete Auto Care

Wixom, MI | Full Time

$50k-65k (estimate)

7 Months Ago

Diagnostic Technician

$50k-65k (estimate)

Full Time | Consumer Services 7 Months Ago

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Firestone Complete Auto Care is Hiring a Diagnostic Technician Near Wixom, MI

Responsibilities:

Personally road tests automobiles (both before and after service work is performed)
Performs inspections on assigned vehicles following BSRO procedures (according to M.A.P. Guidelines) to report findings to service management
Assists and instructs other technicians in performing diagnostic and repair activities
Adequately explains mechanical diagnoses and needed repairs to non-mechanical individuals which may include teammates and Bosses on an as-required basis
Performs advanced and complex tasks for which they are qualified in one or more of the following areas: brakes, electrical, engine performance, engine repair, heating/air conditioning, suspension/steering, automatic transmissions/transaxles and manual drivetrains and axles
Keeps store management aware of service area mechanical repair problems as they occur
Performs other duties as assigned or as required for the orderly management of the store, such as: removing mounting and/or installing tires, shock absorbers, batteries and other automotive supplies and services; loading and unloading trucks requiring the movement of items weighing up to 100 lbs.
Drives Boss or company vehicles to drop off and pick up Bosses or automotive parts
Practices proficiency in the application of BSRO methods, standards and procedures
Continuously learns new technical information and techniques in formal training sessions in order to stay or become proficient in automotive diagnosis and repair
Maintains A.S.E. certifications and air conditioning certifications as necessary
Maintains state inspection licenses as necessary
BSRO certifications completed and current
Follows all BSRO applicable BSRO Standard Operating Procedures (SOPs) and Policies

Miscellaneous Functions (15%):

Maintains service center standards of cleanliness, orderliness and appearance of space and equipment in the service department.
Reviews maintenance/operating efficiency of tools and store equipment, i.e. engine diagnostic equipment, alignment machines, brake lathes, etc. If needed, the store will contact the qualified repair vendor to perform the maintenance.
Complies with company safety policy and federal/state OSHA safety requirements which include, but are not limited to, the wearing of approved eye protection, proper lifting techniques, proper wheel torquing, proper footwear, etc.
Attends meetings as required by management.
Helps to provide on-the-job training for newly employed VSTs.
Other duties as assigned by the Store Manager, Service Manager and/or Manager of Vehicle Services

PHYSICAL DEMANDS:

Oil Changes

Oil changes can take between (35 min. & 1 hour)
Opening and closing hoods require (3 to 6 lbs.) of force
Pulling oil hoses to vehicles requires (4 to 13 lbs.) of force
Oil hoses hang between (66in. & 80in.)
Maneuvering oil carts requires (4 to 15 lbs.) of force
Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force
Adjusting arm length requires (3 to 22 lbs.) of force
Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and is typically moved with feet
Oil filters are stored between (4in. & 61in.)
Individual quarts of oil weigh (1.5 to 2 lbs.)
Oil filters weigh less than (5 lbs.)

Alignments:

Perform between 2 & 10 alignments per day
Sliding vehicle plates requires up to (20 lbs.) of force
Alignment remote weighs (4.5 lbs.)
Sliding alignment jacks requires (10 to 55 lbs.) of force
Alignment computer keyboard is between (44in. & 47in.)
Alignment reflectors are between (22in. & 60in.)
Alignment reflectors weigh between (10 & 16 lbs.)
The alignment break arm weighs (1.5 lb.)
Step onto and off of the alignment rack to access the steering wheel, key and to set the parking in the vehicle
Use hand tools to make adjustments under the vehicle
All adjustments are performed overhead while the vehicle is on the rack

Fluid Service:

Fluid services can take up to 1 hour
Perform 1 to 5 fluid services per day
Fill the transmission machine with 7 to 11 quarts of fluid
Fill coolant with up to 2 gallons weighing (9 lbs.) each
Old jugs of coolant can weigh up to (30 to 35 lbs.)
Opening and closing hoods require (3 to 6 lbs.) of force.
Use hand tools for fluid services
Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force
Adjusting arm length requires (3 to 22 lbs.) of force
Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet
Supplies are between (4in. & 112in.) with a ladder available
Perform overhead work under the vehicle
Maneuvering oil carts requires (4 to 15 lbs.) of force
Maneuvering coolant cart requires (4 to 20 lbs.) of force

Brake Service:

Perform 0 to 2 brake fluid exchanges per day
Perform 0 to 2 brake pad changes per day
Perform 0 to 2 rotor services per day
Brake services can take between 1 & 2 hours per axle
Pulling out floor jack arms from under the vehicle requires (3 to 20 lbs.) of force
Adjusting arm length requires (3 to 22 lbs.) of force
Maneuvering rack arms from the sides of the vehicles requires (3 to 22 lbs.) of force and are typically moved with feet
Air impact wrench/torque gun weighs (6 to 8 lbs.)
Pushing down on torque bars requires (40 to 80 lbs.) of force. Body weight can be used to offset the force needed
Supplies are between (4in. & 112in.) with a ladder available
Hanging lights are between (76in. & 80in.)
Place rotors on the lathe between (39in. & 44in.)
Lathe controls are between (34in. & 40in.)
The total weight of wheels and tires together weigh an average of (30 to 55 lbs.) and can go up to (114 lbs.)
Calipers weigh between (5 & 12 lbs.)
Box of new rotors weigh between (5 & 42 lbs.)
Brake pads weigh between (1 & 5 lbs.)
The brake fluid vacuum device weighs up to (11 lbs.)

Air Conditioning Inspection:

Performing air conditioning inspections takes 15 to 30 min.
Removing and replacing parts can take up to 2 hours
Use hand tools to remove or replace parts
Maneuvering the air conditioning cart requires between (4 & 20 lbs.)
Opening and closing hoods require (3 to 6 lbs.) of force

Electrical Inspection:

Perform diagnostic work for 1 to 3 vehicles per day
Replace parts as needed
Use hand tools to remove and replace parts
The complexity of work depends on experience

Miscellaneous:

Opening doors requires (20 to 45 lbs.) of lifting force
Closing doors requires (20 to 80 lbs.) of pulling force without the use of body weight
Drive Boss vehicles
Batteries are on racks between (3in. & 48in.) weighing between (27 & 49 lbs.)
Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store
Supplies weigh between (1 & 42 lbs.)

QUALIFICATIONS:

Reading, writing and math skills
Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
Must have a minimum of 5 years of automotive repair experience, completion of Vocational-Technical School program in a related field or demonstrated skills via third-party certificates/assessment
A.S.E certification in at least 5 (five) of A1-A8 is preferred. Will accept equivalent external qualifications or training certifications. (New Hires with external similar qualification/certification will have up to 2 years of employment to comply.)Maintains Federal, State and Local certification/license where applicable
Ability to communicate technical information to non-technical people

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$50k-65k (estimate)

POST DATE

10/16/2023

EXPIRATION DATE

06/09/2024

WEBSITE

firestonecompleteautocare.com

HEADQUARTERS

PHOENIX, AZ

SIZE

1,000 - 3,000

FOUNDED

1989

CEO

GERALD FLETCHER

REVENUE

$10M - $50M

INDUSTRY

Consumer Services

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