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The Chickasaw Nation
Willis, OK | Full Time
$39k-57k (estimate)
3 Months Ago
Retail Supervisor
$39k-57k (estimate)
Full Time | Social & Legal Services 3 Months Ago
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The Chickasaw Nation is Hiring a Retail Supervisor Near Willis, OK

Retail Supervisor - 7136
Willis, OK | Retail | Full Time
Posted today | Apply before April 14, 2024
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Description

We are currently looking for a Full Time Retail Supervisor to join our team located at Megastar Travel Stop.

Summary:
Manages the overall day to day operations of the Retail store at a facility level. Ensure inventory and profitability is operating at highest level of capacity.

Responsibilities:
  • Provides first class customer service - courteous and helpful to all internal and external customer types
  • Greets and engages with a smile
  • Determines and meets needs
  • Seeks positive experience and outcomes
  • Answers questions in a courteous and professional manner
  • Partners with internal and external services as needed to ensure appropriate referral is made
  • Completes all training and development requirements and participates in continuing education opportunities
  • Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
  • Shares responsibilities for maintaining adequate supplies and equipment
  • Maintains general upkeep of work area and maintains a safe environment
  • Observes and addresses potential environmental hazards and risks
  • Maintains and promotes professionalism
  • Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
  • Adheres to Chickasaw Nation dress code standards
  • May provide break coverage for others as assigned
  • May augment staff in other areas as needed based on staffing and needs ratio in regularly assigned unit
  • Maintain knowledge of and follow all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
  • Maintains files, logs, and records
  • Maintains confidentiality, security, and integrity of data and information
  • Ensures employees and resources complete assigned training and development
  • Maintain knowledge of and enforce all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
  • Prepares weekly reports
  • Mentors, coaches, develops and assists in training in assigned area
  • Assigns, reviews, monitors and ensures performance of assigned staff for area of responsibility
  • Participates in candidate selection process
  • Assigns tasks and responsibilities of assigned staff
  • Reviews and documents work effectiveness of assigned staff
  • Coaches and corrects assigned staff through performance deficiencies
  • Observes and documents work behaviors of assigned staff
  • Ensures cooperative and respectful work relationship of assigned staff including interpersonal training and resolving internal issues
  • Ensures compliance with all laws, rules, regulations, policies, procedures and guidelines for assigned work area
  • May be required to act as Manager on Duty in the absence of the manager to ensure all operational standards are maintained
  • Manages and orders office inventory, equipment, uniforms and other operational supplies
  • Manages assigned budgets - preparation, forecasts, expense management, approvals, reporting, etc.
  • Plans staff to meet operational needs
  • Stocks inventory; several times during shift by placing products on display shelf for customer availability
  • Participates in job candidate interviewing and selection process
  • All other duties as assigned

Competencies:

Essential:
  • Must be able to manage budgets
  • Follow instructions, written or oral
  • Ensures compliance
  • Adhere to all scheduling and attendance requirements
  • Must be able to work quickly, efficiently and accurately
  • Honesty, truthfulness, reliability, accountability
  • Applies judgment to ensure monies are secure
  • Read, understand and apply regulations and policies
  • Understand, utilize and apply cash handling knowledge
  • Knowledge of general office budgeting practices
  • Organizes work and assigned area logically and orderly
  • Filing skills
  • Builds effective working relationships
  • Individual or small group training on specific tasks or procedures
  • Communicates verbally with team, departments, guests and management
  • Keeps written records
  • Prepares role specific reports

Skills:

Essential:
  • Basic Computer skills
  • Complete level 1 Core Leadership Training within 12 mos
  • Printers and scanners
  • Operate various money counting or tabulating machines
  • Must be able to operate related office equipment
  • Operate point-of-sale terminal

Experience:

Nonessential:
  • 1 year directly related supervisory experience
  • 2 years directly related experience


Education:


Credentials:

Essential:
  • Pass gaming background check
  • Pass general background check
  • Standard Driver's License
  • So You Want to Be a Supervisor training
  • Gaming license or permit as required by assigned position

Working Conditions:

Essential:
  • Customer service
  • Retail store
  • Structured
  • Team-oriented
  • Computers, printers, phones
  • Point-of-sale equipment
  • Communications phone, computer
  • Communications written, verbal
  • Communication with groups
  • Intent to sell, increase sales, excellent service
  • Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations
  • Pass pre-employment drug test
  • Sometimes bend, kneel, stoop, push, reach
  • Hand-eye coord, reach and grasp
  • Manual dexterity
  • Operate normal office equipment
  • Sometimes lift and or carry up to 25 lbs
  • Light to non-strenuous work
  • Standing up to 75% of shift
  • Visual acuity for detail, distance, color, depth perception
  • May work flexible schedule
  • May work holidays

Job Summary

JOB TYPE

Full Time

INDUSTRY

Social & Legal Services

SALARY

$39k-57k (estimate)

POST DATE

03/27/2024

EXPIRATION DATE

06/24/2024

WEBSITE

chickasaw.net

HEADQUARTERS

ADA, OK

SIZE

100 - 200

TYPE

Private

CEO

JOHNNA WALKER

REVENUE

$5M - $10M

INDUSTRY

Social & Legal Services

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If you are interested in becoming a RETAIL SUPERVISOR, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a RETAIL SUPERVISOR for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on RETAIL SUPERVISOR jobs

Supervisors must define goals, communicate objectives and monitor team performance.

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Aspiring Retail Supervisors will need to show that they want the business to succeed and demonstrate commercial awareness, and show excellent multi-tasking skills.

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The retail store supervisor's resume should therefore capture the Communication skills, knowledge, and experience to be able to effective manage the store on a day to day basis and achieve set targets.

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Step 3: View the best colleges and universities for RETAIL SUPERVISOR.

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