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Counter Sales Associate
$31k-40k (estimate)
Full Time 2 Months Ago
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Johnstone Supply The Balsan Group is Hiring a Counter Sales Associate Near White Plains, MD

Johnstone Supply is looking for a driven individual to join our counter team—a high-energy, attention-to-detail candidate who can engage with customers with the highest level of customer service.
ResponsibilitiesThe responsibilities of the Counter Sales Associate include, but are not limited to:
Customer Service
  • Greet customers and assist them in locating the products they need
  • Answer questions about HVAC products, prices, availability, and usage
  • Handle customer inquiries and concerns in a professional and timely manner
  • Provide recommendations and guidance to customers based on their specific requirements
  • Provide accurate information regarding the availability of in-stock items
Sales Support
  • Process sales transactions accurately using the POS system
  • Generate new and repeat sales by providing product and technical information promptly
  • Calculate and quote process, discounts, and applicable taxes
  • Upsell additional products or services to customers
  • Follow up on sales leads and inquiries to generate additional business
Technical Assistance
  • Assist customers with technical questions or issues related to HVAC products
  • Refer complex technical inquiries to TSA
Administrative Tasks
  • Maintain accurate records of sales transactions, customer interactions, and inventory movements
  • Assist with general administrative duties such as filing, data entry, and phone/email correspondence
Inventory Management
  • Monitor stock levels and communicate replenishment needs to management
  • Assist in stocking shelves and organizing inventory
BENEFITS
  • Competitive pay
  • Competitive medical, dental, vision, and prescription insurance coverage
  • Bonus
  • Earn PTO hours immediately
  • Paid holidays
  • Opportunities for development
  • 401K with a company match
QualificationsRequired
  • A high school diploma or equivalent is required
  • Strong communication and interpersonal skills
  • Attention to detail and ability to multitask in a fast-paced environment
  • Proficiency with computers and different software programs
  • Must be able to bend, stand reach, pull, lift, and carry items up to 75 pounds
Preferred
  • 2 years of experience in customer service or sales
Desired
  • HVAC industry experience
Johnstone Supply -The Balsan GroupJohnstone Supply, The Balsan Group is a leading family-owned HVAC-R Distributor in Pennsylvania, Maryland, Massachusetts, Maine, Vermont, New Hampshire, and New York that is rapidly growing.
We differentiate ourselves from other suppliers by offering innovative ordering options, rush delivery, fast Will Call pick-up, and expert-led technical training. business advice and support, warehouse design and management services, and much more!
Core Values
  • Hungry
  • Humble
  • Smart
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Job Summary

JOB TYPE

Full Time

SALARY

$31k-40k (estimate)

POST DATE

04/20/2024

EXPIRATION DATE

06/02/2024

WEBSITE

johnstonesupplybalsangroup.com

HEADQUARTERS

Downingtown, PA

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The job skills required for Counter Sales Associate include Customer Service, Counter Sales, Inventory Management, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Counter Sales Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Counter Sales Associate. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Counter Sales Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Counter Sales Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Counter Sales Associate job description and responsibilities

To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate.

04/01/2022: Charlotte, NC

They are responsible for handling the sales process, from the time of the first request to the execution of the order.

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Sales associates greet customers on arrival then assist the customer with any questions they have about the purchase they want to make.

04/14/2022: Concord, NH

Meet monthly with Director of Sales to review sales goals and create different sales strategies to communicate to sales agents.

01/27/2022: Paramus, NJ

Established and maintained relationship with clients Promoted and sold products and services Developed and maintained sales materials and current product knowledge.

02/22/2022: Salem, OR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Counter Sales Associate jobs

Counter sales personnel are the first employees that customers meet on entering the store or organization.

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Sales associates must stay current with promotional events and sales.

01/20/2022: Idaho Falls, ID

Sales skills can be taught, but should be taught early on before the staff hits the floor.

01/24/2022: Cleveland, OH

Retail associates must be able to work with multiple customers at once while taking care of go-backs and keeping the store neat.

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Associates must be good at bouncing back whenever they encounter difficult customers.

01/28/2022: Columbia, SC

Step 3: View the best colleges and universities for Counter Sales Associate.

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