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Lead Medical Support Assistant
$57k-74k (estimate)
Full Time
2 Weeks Ago
U.S. Department of Veterans Affairs is Hiring a Lead Medical Support Assistant Near White, OR
SummaryThe White City VA Medical Center is looking to fill a Lead Medical Support Assistant position at the Patient Aligned Care Team. The list generated from this announcement can be used up to 90 days to fill any additional vacancies that may arise.
Learn more about this agency
Help
Duties
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf
The Lead Advanced Medical Support Assistant (AMSA) monitors and makes work assignments, provides
input on performance, resolves daily workplace issues and maintains efficient workflow. Assignments at
this level include, but are not limited to: assuring coverage of all areas of responsibility; conducting
ongoing reviews to ensure quality of work; ensuring accurate and timely scheduling of community care
referrals; providing guidance to staff members to include changes in policies and procedures; distributing
and balancing workload; creating and maintaining employee work assignments/schedules; orienting and
providing on-the-job training for new and current employees; ensuring all training requirements are met;
organizing the work structure of his/her assigned areas; and acting as liaison between AMSA and staff
in order to resolve day to day conflicts.
Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of existing pay, higher or unique qualifications, or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: Lead Medical Support Assistant, FS: 000000
Financial Disclosure Report: Not required
Help
RequirementsConditions of Employment
Candidates must demonstrate the KSAs below:
Preferred Experience: The Lead MSA is responsible for the coordination of MSA assignments and workflow, especially in an interdisciplinary unit. The Lead MSA is responsible for daily workload assessments, assigning work, and assuring proper staffing coverage; evaluating training records; and determining training needs of MSAs to provide support across interdisciplinary settings. The Lead assists the unit with complex and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, inpatient/outpatient, specialties, and/or community resources.
References: VA Handbook 5005/53, Part II, Appendix G45, Medical Support Assistant Qualification Standard, GS-679. Published August 1, 2019
The full performance level of this vacancy is GS-7 .
Physical Requirements: The work is mostly sedentary but may require periods of standing or walking however, there are no physical requirements for the 0679 Medical support Assistant occupation.
Education
Education is not used for substitution of experience at the GS 7 level.Additional information
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Read more
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
White City VA Medical Center
8495 Crater Lake Highway
White City, OR 97503
US
Learn more about this agency
Help
Duties
Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf
The Lead Advanced Medical Support Assistant (AMSA) monitors and makes work assignments, provides
input on performance, resolves daily workplace issues and maintains efficient workflow. Assignments at
this level include, but are not limited to: assuring coverage of all areas of responsibility; conducting
ongoing reviews to ensure quality of work; ensuring accurate and timely scheduling of community care
referrals; providing guidance to staff members to include changes in policies and procedures; distributing
and balancing workload; creating and maintaining employee work assignments/schedules; orienting and
providing on-the-job training for new and current employees; ensuring all training requirements are met;
organizing the work structure of his/her assigned areas; and acting as liaison between AMSA and staff
in order to resolve day to day conflicts.
- Collaborates, communicates, sets priorities, and organizes the work in order to meet deadlines, ensuring compliance with established processes, policies, and regulations.
- Utilizes automated tracking tools as well as computers to perform a wide variety of recordkeeping, correspondence, and tracking operations is required.
- Performs spot checks to ensure that all AMSAs are processing referrals following Office of Community Care procedures and guidelines.
- Provides on-the-job training to new employees and assist AMSAs with difficult and more complex consult problems, providing accurate instructions and workable solutions.
- Collaborates, communicates, sets priorities, and organizes the work in order to meet deadlines, ensuring compliance with established processes, policies, and regulations.
- Ensures that Veteran appointments are made with other VA facilities, contract providers, and/or community providers of Veteran's choice as appropriate.
- Collaborates, communicates, sets priorities, and organizes the work in order to meet deadlines, ensuring compliance with established processes, policies, and regulations.
- Monitors daily staffing levels and ensures equal distribution of workload/coverage on a daily basis.
- Communicates with all community providers.
- Reviews the work of full performance and developmental AMSAs for accuracy and completeness, using current laws and directives.
- Determines the Veteran's eligibility to receive medical services through Community Care and Contract Hospitalization and reviews and updates procedure manuals semi-annually ensuring all staff have updated information.
- Reviews and updates procedure manuals semi-annually ensuring all staff have updated information.
- Assures authorization is obtained from appropriate service chief for procedures performed at non-VA facilities.
- Assists with contacting Veterans by telephone to explain pending or new consult requests.
- Utilizes automated tracking tools as well as computers to perform a wide variety of recordkeeping, correspondence, and tracking operations is required.
Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of existing pay, higher or unique qualifications, or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not available
Virtual: This is not a virtual position.
Functional Statement #: Lead Medical Support Assistant, FS: 000000
Financial Disclosure Report: Not required
Help
RequirementsConditions of Employment
- You must be a U.S. Citizen to apply for this job.
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- You may be required to serve a probationary period.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- English Language Proficiency. MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, part II, chapter 3, section A, paragraph 3j
Candidates must demonstrate the KSAs below:
- Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or community resources.
- Ability to utilize numerous advanced patient care systems in support of multiple clinics in an interdisciplinary setting.
- Ability to organize work, set priorities, and delegate tasks/responsibilities to meet deadlines.
- Skill in communicating with individuals to obtain the desires effect and coordinating with a variety of interdisciplinary care team staff.
- Ability to provide staff development and training.
- Ability to manage staffing requirements, manage workflow priorities, and adjust the flow of work to meet team and patient needs. This includes the ability to follow-up on pending issues and demonstrate an understanding of the impact if incomplete work across multiple clinics.
Preferred Experience: The Lead MSA is responsible for the coordination of MSA assignments and workflow, especially in an interdisciplinary unit. The Lead MSA is responsible for daily workload assessments, assigning work, and assuring proper staffing coverage; evaluating training records; and determining training needs of MSAs to provide support across interdisciplinary settings. The Lead assists the unit with complex and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, inpatient/outpatient, specialties, and/or community resources.
References: VA Handbook 5005/53, Part II, Appendix G45, Medical Support Assistant Qualification Standard, GS-679. Published August 1, 2019
The full performance level of this vacancy is GS-7 .
Physical Requirements: The work is mostly sedentary but may require periods of standing or walking however, there are no physical requirements for the 0679 Medical support Assistant occupation.
Education
Education is not used for substitution of experience at the GS 7 level.Additional information
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Read more
- Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
White City VA Medical Center
8495 Crater Lake Highway
White City, OR 97503
US
Job Summary
JOB TYPE
Full Time
SALARY
$57k-74k (estimate)
POST DATE
06/02/2024
EXPIRATION DATE
06/30/2024
WEBSITE
ceomoph.org
HEADQUARTERS
Zephyrhills, FL
SIZE
<25
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The job skills required for Lead Medical Support Assistant include Patient Care, Scheduling, Organizing, etc. Having related job skills and expertise will give you an advantage when applying to be a Lead Medical Support Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Lead Medical Support Assistant. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Lead Medical Support Assistant positions, which can be used as a reference in future career path planning. As a Lead Medical Support Assistant, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Medical Support Assistant. You can explore the career advancement for a Lead Medical Support Assistant below and select your interested title to get hiring information.
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