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MERSINO is Hiring a Service Writer Near White, MD
We move water.
We are seeking a detail oriented and driven person to fulfill the role of Service Writer in our Baltimore, MD location. The main responsibility of the Service Writer is to organize and assist the service manager with opening and closing of service orders through processes listed below.
Typical Duties and Responsibilities:
- Verify all checklists, condition reports and required paperwork are filed and stored in the appropriate databases
- Provide quotes for customer repairs and billable charges
- Ensure all billable charge service orders are processed and invoiced timely
- Ensure cut sheets, manuals, and other organizational information is entered and up-to-date in the appropriate databases
- Regularly update unit condition pictures in the appropriate databases
- Prepare any vendor warranty claims and log them appropriately
- Prepare internal warranty claims and log them appropriately
- Organize and prioritize all fleet vehicles, rigs and tractors using ELD software
- Ensure all annual DOT inspections are up-to-date and stores appropriately
- Review and organize all field failure reports to be reviewed by the service manager
- Work with the parts department on purchase orders to ensure all parts are received for the appropriate service order
- Assist the yard workforce as needed
- Associates degree in logistics, supply chain management, or combination of equivalent education and related experience
- Fork Lift certification or ability to obtain certification
- Experience in the construction industry preferred
- Knowledge of receiving and shipping practices and procedures
- Proficient in MS Office and other required software applications
- Experience in both general automotive and diesel auto parts
- Experience ordering and maintaining large quantities of auto parts
- Excellent internal and external customer service
- Ability to work effectively with others
- Ability to multi-task in a changing environment
- Strongly self-motivated, ability to perform tasks with little or no direction
- Strong time management and organizational skills
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Mersino is an Equal Opportunity Employer
Job Summary
Full Time
Specialty Trade in Construction
$47k-69k (estimate)
06/02/2024
06/02/2024
mersinodewatering.com
DAVISON, MI
200 - 500
1988
Private
RODNEY MERSINO JR
$10M - $50M
Specialty Trade in Construction
Related Companies
The job skills required for Service Writer include Customer Service, Time Management, Organizational Skills, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Writer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Writer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Writer positions, which can be used as a reference in future career path planning. As a Service Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Writer. You can explore the career advancement for a Service Writer below and select your interested title to get hiring information.
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