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Service Writer
MERSINO White, MD
$47k-69k (estimate)
Full Time | Specialty Trade in Construction 2 Weeks Ago
Save

MERSINO is Hiring a Service Writer Near White, MD

Founded in 1988,
Mersino
is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.We move water.
We are seeking a detail oriented and driven person to fulfill the role of
Service Writer
in our
Baltimore, MD
location. The main responsibility of the Service Writer is to organize and assist the service manager with opening and closing of service orders through processes listed below.
Typical Duties And ResponsibilitiesVerify all checklists, condition reports and required paperwork are filed and stored in the appropriate databasesProvide quotes for customer repairs and billable chargesEnsure all billable charge service orders are processed and invoiced timelyEnsure cut sheets, manuals, and other organizational information is entered and up-to-date in the appropriate databasesRegularly update unit condition pictures in the appropriate databasesPrepare any vendor warranty claims and log them appropriatelyPrepare internal warranty claims and log them appropriatelyOrganize and prioritize all fleet vehicles, rigs and tractors using ELD softwareEnsure all annual DOT inspections are up-to-date and stores appropriatelyReview and organize all field failure reports to be reviewed by the service managerWork with the parts department on purchase orders to ensure all parts are received for the appropriate service orderAssist the yard workforce as neededQualifications
Associates degree in logistics, supply chain management, or combination of equivalent education and related experienceFork Lift certification or ability to obtain certificationExperience in the construction industry preferredKnowledge of receiving and shipping practices and proceduresProficient in MS Office and other required software applicationsExperience in both general automotive and diesel auto partsExperience ordering and maintaining large quantities of auto partsSpecific Expectations
Excellent internal and external customer serviceAbility to work effectively with othersAbility to multi-task in a changing environmentStrongly self-motivated, ability to perform tasks with little or no directionStrong time management and organizational skillsRequires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Mersino is an Equal Opportunity Employer

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$47k-69k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

07/02/2024

WEBSITE

mersinodewatering.com

HEADQUARTERS

DAVISON, MI

SIZE

200 - 500

FOUNDED

1988

TYPE

Private

CEO

RODNEY MERSINO JR

REVENUE

$10M - $50M

INDUSTRY

Specialty Trade in Construction

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The following is the career advancement route for Service Writer positions, which can be used as a reference in future career path planning. As a Service Writer, it can be promoted into senior positions as a Returns Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Writer. You can explore the career advancement for a Service Writer below and select your interested title to get hiring information.