Safety Monitor - Weymouth Warming Center - Weymouth Winter Shelter

Weymouth, MA, USA Req #2083 Wednesday, March 20, 2024

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Bay Cove Human Services is committed to ensuring the representation and participation of candidates from diverse backgrounds and experiences.

We encourage all qualified individuals, particularly those from historically marginalized groups, to apply.

The goal of the Weymouth Winter Shelter is to offer lifesaving shelter to unsheltered homeless adults throughout the winter months and to support safety and engagement of people who are reticent to utilize emergency shelters.

The Weymouth Winter Shelter offers a low threshold environment that is predicated on harm reduction principles. The safety monitor in this role will promote safety by offering respectful support and consistent application of policies and procedures established for the safety of each person served and all stakeholders of the Weymouth Winter Shelter community including check in and property, guest engagement, and building rounds.

This is a non-exempt position.

Saturday & Sunday - 7pm-7am

Essential Functions of Position :

Answer phone lines, transfer calls as appropriate

Monitor guests and grounds for unsafe situations or conditions

Check guest into the shelter

Secure guest belongings

Orient guest to shelter expectations

Monitoring bathrooms, allowing only 1 person to enter at a time and check for responsiveness

Monitoring clients for impairment

Monitoring clients in the waiting area

Alert appropriate staff (Director, Office Manager, Nurse Manager) as to any safety concerns

Writing up incident reports as needed.

Anticipate situations that might escalate and work to de-escalate or get support when needed

Helping to Ensure order in waiting area

Working effectively with staff

Ability to remain level headed in a stressful environment

Respond to emergencies including overdoses

To communicate in an effective and calm manner

Providing excellent customer service to consumers

Job Requirements :

Reception, security and excellent customer service skills

The ability to communicate effectively with clientele and staff

Maintaining proper boundaries with clientele

Basic computer skills and Data Entry skills

Experience in human services work strongly preferred

High School diploma or GED

Other details

• Pay Type Hourly
• Min Hiring Rate $
• Weymouth, MA, USA

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Last updated : 2024-05-08