Job Description

We are looking for energetic, creative, and enthusiastic Retail Shop Associates to join the Equinox team at its state-of-the-art location in Westwood! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.

The Shop Associate provides a total and unparalleled customer experience to all visitors Equinox and Shop visitors. The Shop Associate takes direction from the Shop MOD on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures.

Responsibilities include, but are not limited to the following :

SALES & SERVICE :

• Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
• Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox
• Maintain knowledge of all club and Shop services, programs and products

OPERATIONAL EXCELLENCE :

• Understands and upholds all loss prevention and inventory management policies on a consistent basis
• Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely / accurate completion of all assigned operational tasks

PRODUCT & PRESENTATION :

• Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; , through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code
• Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms

PROFESSIONAL DIMENSION :

• Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
• Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
• Complies with and enforces all company policies and procedures; embraces and supports company initiatives
• Communicates clearly and effectively at all levels with both tact and diplomacy

Qualifications

To successfully perform in this role, the individual should meet the following minimum requirements and qualifications :

• The ability to take direction
• Experience in a customer service business; preferably in retail
• Hardworking and diligent, possessing both honesty and personal integrity
• Excellent time management, organizational, problem solving and communication skills
• Ability to utilize new techniques and ideas
• Be available to work a varied schedule, based on the needs of our unique retail business

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE :

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

Pay Transparency - $; ability to earn additional incentives

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements.

Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer.

Last updated : 2024-05-17