The Director of Clinical Services is a registered professional nurse who is approved by the Board of Directors at the recommendation of the Administrator to organize and direct the Agency's service programs in a parent Medicare provider location and all its associated branches. He/She functions under the direction of the Administrator and the senior management.

Organizational Relationship:

Reports directly to the Administrator.

Director of Clinical Services Qualifications: (Preferred unless required by law)

Licensed registered nurse in the state

Three years' experience as a professional nurse with two years administrative/supervisory experience in community health; or

*Completion of a minimum RN degree in nursing; *

Responsibilities:

• Assist the Administrator in planning the overall development and administration of the Agency as set forth in the policies and procedures relating to the agency’s programs.
• Participates in the development of administrative policies and procedures relating to the Agency.
• Directs implementation of approved work methods and procedures that reflect elements essential to rendering high quality care throughout the provider offices.
• Reviews and evaluates existing clerical/administrative policies and practices to determine if current methods provide the means for the staff to carry out their responsibilities: and achieve projected goals.
• Participates in the review, analysis, and appraisal of the effectiveness of the total Agency program.
• Utilizes the OBQI/OBQM data reports to quantify Allium Homecare’s performance against the national norms. Recommends to the Administrator methodology to change outcomes and improve OBQI scores.
• Aggregates the quarterly clinical record review summaries for the provider to present at the annual PAC committee.
• Works closely with the recruiter to assist Branch Managers in achieving satisfactory staffing leadership in promoting and maintaining standards for giving high quality care by all members of the patient care team.
• Assures that established PI committees maintain the goal of meetings per calendar quarter.
• Assists the Administrator in planning and conducting the annual Professional Advisory Committee requirements for the delivery of care.
• Assists the Administrator in collecting data for inclusion in the Annual Agency Evaluation and formulating the report.
• Recognizes leadership potential and offers opportunities for leadership training and development.
• Manages the budgets as directed by the Administrator seeking supplementals prior to exceeding the budgetary requirement.
• Evaluates own job performance and utilization of resources in planning for professional growth.
• Receives and acts to resolve complaints subject to the agency’s grievance procedure in the capacity of “next higher-level authority”. Apprises Administrator of potential legal risks.
• Participates with Branch Managers in the employee termination process assuring that full and complete documentation exists prior to executing disciplinary actions including written warnings through termination.
• Ensures implementation of national continuing education program as negotiated by corporate.
• Perform other duties as assigned by the administrator.
• Projects a concerned, professional attitude and develops a positive rapport with all staff.
• Establish mutual goal setting and achievement of standards.
• Develops an open, positive rapport with community resources affiliated with home health care services.
• Maintain high visibility and availability while in the office.
• Assists the Sales/Marketing department as requested.
• Serves as a member of the Professional Advisory Committee
• Participates in local organizations and activities relative to the health professions and community health services.
• Participates in state and national organizations, meetings, seminars, workshops and activities relating to the health professions and health care services, when appropriate
• Assumes the role of Acting Administrator in the absence of the Administrator. In this capacity, the DCS shall report directly to the CEO/COO while in the Acting Administrator role.

Director of Clinical Services Responsibilities:

• Focused on assisting the Director of Operation/ Clinical Director in delivering and coordinating client care services.
• Maintains client and caregiver information by archiving virtual and paper data.
• Facilitates new hire process and training as well as meeting ongoing needs and requirements of current staff by creating and posting monthly staff schedules, track and post changes.
• Maintains confidential information and upholds HIPPA regulations.
• Assist in planning and facilitating staff meetings and training in groups or individually as needed.
• Performing day-to-day administrative tasks such as maintaining information files and processing paperwork including scanning and uploading documents accurately into software.
• Maintain office appearance and organization

Benefits:

We offer a competitive salary and generous benefit package with opportunities for professional growth working with an experienced management team.

Job Type: Full-time

Pay: $85,000.00 - $115,000.00 per year

Benefits:

• Paid time off

Medical specialties:

• Home Health

Schedule:

• Monday to Friday

License/Certification:

• RN License (Required)

Ability to Commute:

• Westborough, MA 01581 (Preferred)

Work Location: In person