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TekRek Solutions
West Sacramento, CA | Contractor
$58k-72k (estimate)
5 Months Ago
Cloud and Things
West Sacramento, CA | Full Time
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VSS EMULTECH
West Sacramento, CA | Full Time
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CBS Television Stations
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VSS International, Inc.
West Sacramento, CA | Full Time
$49k-61k (estimate)
1 Month Ago
Help Desk Analyst
TekRek Solutions West Sacramento, CA
$58k-72k (estimate)
Contractor | IT Outsourcing & Consulting 5 Months Ago
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TekRek Solutions is Hiring a Help Desk Analyst Near West Sacramento, CA

Duration: 12 Months Contract with possible extension

Location: Sacramento, CA

Job Description:

  • Apple Certified Support Professional
  • Cisco CCNA certification
  • CompTIA A certification
  • Knowledge of ITIL standard methodologies such as the difference between Incident, Problem, and Change.

Job Type: Contract

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Help desk: 1 year (Required)
  • Cisco CCNA: 1 year (Required)
  • ITIL: 1 year (Required)
  • support: 1 year (Required)

Work Location: In person

Job Summary

JOB TYPE

Contractor

INDUSTRY

IT Outsourcing & Consulting

SALARY

$58k-72k (estimate)

POST DATE

01/24/2024

EXPIRATION DATE

06/18/2024

WEBSITE

tekrek.com

HEADQUARTERS

San Ramon, CA

SIZE

<25

INDUSTRY

IT Outsourcing & Consulting

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The job skills required for Help Desk Analyst include Help Desk, Cisco, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Analyst. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Help Desk Analyst positions, which can be used as a reference in future career path planning. As a Help Desk Analyst, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Analyst. You can explore the career advancement for a Help Desk Analyst below and select your interested title to get hiring information.

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If you are interested in becoming a Help Desk Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Help Desk Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Help Desk Analyst job description and responsibilities

Help desk analysts often use Microsoft Office applications such as Word and Excel, but they can also benefit from specific help desk software like Zen desk, HEAT, Fresh Service or Track IT.

03/15/2022: Harrisburg, PA

Gathering and triaging cases that require attending to.

04/10/2022: Durham, NC

A help desk analyst spends the majority of the day performing remote support.

05/06/2022: Norfolk, VA

Help desk analysts troubleshoot difficulties with computers and their connections.

04/04/2022: Olympia, WA

Submitting purchase requests and monitoring your expenditure.

03/30/2022: New York, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Help Desk Analyst jobs

Use quotation marks for exact phrases.

04/09/2022: Bloomington, IN

Use common words and punctuation.

04/25/2022: Brownsville, TX

Set a time limit then change tactics.

04/08/2022: Cheyenne, WY

Name the different kinds of software testing.

04/09/2022: Canton, OH

Find ways to get job experience.

05/06/2022: Memphis, TN

Step 3: View the best colleges and universities for Help Desk Analyst.

Butler University
Carroll College
Cooper Union
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Princeton University
Providence College