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Virtual Automotive Technician - Asian Brands - Virtual, US
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience.
In addition, we provide products and services to protect life’s other most important assets : our homes and digital identities.
Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. visit solera.com.
The Role
The Identifix - Virtual Automotive Technician, must be highly skilled diagnostician. They must have a strong diagnostic skill set with a specific manufacturer or multiple manufacturers and develops skills with other manufacturers accordingly.
They should consistently execute 20 daily transactions, (combination of calls and archives) and be capable of handling up to 3 calls per hour after training time and experience is met and decided by the Carline manager.
Must be able to generate a 40% confirmed fix rate of new content. Evaluations and recommendations on performance occur quarterly.
What You’ll Do :
Captures and documents critical information needed for archiving the calls.
What You’ll Bring :
EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW.
THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW.
THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
Last updated : 2024-05-17
Full Time
IT Outsourcing & Consulting
$58k-73k (estimate)
05/17/2024
08/14/2024
solera.com
JACKSON, WY
3,000 - 7,500
2005
Private
EVANGELOS ANTYPAS
$500M - $1B
IT Outsourcing & Consulting
Solera develops a SaaS-based platform that provides risk management and asset protection solutions for the automotive and insurance sectors.
The job skills required for Automotive technician include Products and Services, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Automotive technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Automotive technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Automotive technician positions, which can be used as a reference in future career path planning. As an Automotive technician, it can be promoted into senior positions as an Automotive Mechanic III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive technician. You can explore the career advancement for an Automotive technician below and select your interested title to get hiring information.