6 Jobs in West, WI
West Bend Insurance Company is Hiring a Billing Representative Near West, WI
Company Overview
Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Job Summary
Join Our Team as a Billing Representative!
Are you ready to start a rewarding career journey in a dynamic customer service focused environment? At West Bend, we're seeking passionate individuals who excel in delivering exceptional service while navigating billing processes proficiency.
Why Choose Us?
Stability and Growth: As a mutual insurer, we offer a robust foundation for your career to thrive and grow.Recognition for Excellence: Your achievements are valued and rewarded, both individually and organizationally.Guidance and Support: Our leadership team is dedicated to your success, providing comprehensive tools, resources, and mentorship every step of the way.
Responsibilities & Qualifications
Hours are 8:00am-4:30pm with rotating shift 1-2 times per month working 9:00am-5:30pm or 10:00am-6:30pm (Central Time Zone)
What You'll Do:
- Supports billing of policyholders' insurance premiums and payment receipts within a customer service support line.
- Deliver exceptional customer assistance to policyholders, agents, and internal associates across various communication channels with professionalism and expertise.
- Execute sorting and processing tasks such as endorsements, cancellations, reinstatements, audits, and disbursements with precision and efficiency.
- Navigate complex issues, showcasing your adept problem-solving skills.
- Collaborate seamlessly with team members to ensure efficient operations.
- Embrace change and adapt to evolving demands.
- Perform other work as assigned.
What We're Ideally Looking For:
Customer Service: Prior experience in customer service, particularly within a call center and phone queue environment, is essential. 1-3 years of experience in Billing is preferred.Problem-Solving: Ready to tackle challenges head-on and manage innovative solutions.Detail-Oriented: Accuracy is paramount, and meticulousness is a hallmark of your work ethic.Tech Proficiency: Familiarity with software tools such as Excel, Word, and Outlook.Team Players: Excel in a collaborative setting? You'll find a perfect fit here.Education and Training: Some college education or equivalent. Associate in General Insurance Designation nice to have.
Why You'll Love It Here:
Autonomy: Manage your workload efficiently within a structured framework.Interpersonal Finesse: Engage effectively with a diverse array of stakeholders with professionalism and tact.Opportunities for Advancement: Our commitment to your growth means ample opportunities to advance and excel in your career trajectory.
If you're ready to embark on a fulfilling career journey and become an integral part of a winning team, seize the opportunity and apply today to discover your potential with West Bend!
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INDSP
EEO
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
Job Summary
Full Time
$39k-50k (estimate)
02/09/2024
05/16/2025
The job skills required for Billing Representative include Billing, Customer Service, Problem Solving, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Billing Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Billing Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Billing Representative positions, which can be used as a reference in future career path planning. As a Billing Representative, it can be promoted into senior positions as a Billing Clerk II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Billing Representative. You can explore the career advancement for a Billing Representative below and select your interested title to get hiring information.
If you are interested in becoming a Billing Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Billing Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Billing Representative job description and responsibilities
A billing representative assists with the overall operations of the organization's billing department.
02/24/2022: Trenton, NJ
Billing Representative is responsible for overseeing the billing process for customers or patients.
01/03/2022: Youngstown, OH
They also perform client accounts reconciliation as needed, monitor account receivables, review over dated balance, and notify clients of payment updates to ensure accurate and timely billing.
02/07/2022: Montgomery, AL
Moreover, a medical billing clerk must monitor patient accounts and follow-up on delinquent patient accounts, coordinating with collection agencies as needed.
02/03/2022: Las Vegas, NV
Billing representatives may provide counseling, alerting people to their obligations when they accept products and services and offering advice on reducing expenses.
02/28/2022: Gastonia, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Billing Representative jobs
Many utilities, medical offices, and similar service providers use billing representatives to manage their billing and payment systems.
03/07/2022: New Suffolk, NY
Some employers are satisfied with a high school diploma and prior billing and collections experience.
03/11/2022: Hopkinsville, KY
Billing specialists can earn certifications to gain more practical knowledge of their daily responsibilities, test their professional skills and further advance their career.
01/02/2022: Milwaukee, WI
Billing specialists spend a lot of time seated behind a desk using office equipment such as computers, printers, fax machines, and office telephones.
02/12/2022: Alexandria, LA
Billing specialists have a wide variety of relevant certifications to choose from.
03/23/2022: Fresno, CA
Step 3: View the best colleges and universities for Billing Representative.
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