7 Jobs in Wesley, FL
Highland Management Group, Inc. is Hiring a Customer Service Agent Near Wesley, FL
We provide training for our Customer Service Agents that will emphasize the improvement and performance of our employees. It is an educational process that will involve the sharpening of skills and concepts, changing attitudes, and gaining more knowledge to enhance performance.
Customer Service Agent Job Duties:
- Work with other managers to plan and direct the work of the organization
- Receive classroom instruction in subjects related to their rotational experience
- Attend lectures, watch guest speakers, and create projects, oral presentations, and take tests
- Work in different departments to gain perspective, including marketing, sales, customer services, purchasing, merchandising, and personnel departments
- Achieve a passing score in all areas of the management training program in order to continue in the program
- Participate with management in interviewing, hiring, and training employees
- Use company reports to analyze sales, gross profit, and inventory activity
- Work with management to develop and implement actions to protect assets and profitability
- Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications
- Customer service associates handle consumer inquiries and are responsible for troubleshooting
- Attend product training classes and seminars
- Customer service associates ensure proper product presentation
- Participate in sales-driving efforts to maximize sales
- Interact with customers in a friendly and knowledgeable manner
- Regular, dependable attendance and punctuality is required
- Opportunities to expand into new locations and campaigns
- Internal growth
- Personal coaches and mentors
- High school diploma required
- Experience in customer service or client relations is a plus
- Must be able to communicate with customers/employees to clarify issues and resolve conflicts
- Able to work individually and as part of a team
- Fluent in written and verbal English
- Bilinguals welcome
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Job Summary
Full Time
$36k-45k (estimate)
06/13/2024
07/11/2024
highlandapts.com
HOPKINS, MN
100 - 200
Private
HOPE MOONEY
$10M - $50M
Related Companies
The job skills required for Customer Service Agent include Customer Service, Troubleshooting, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Agent positions, which can be used as a reference in future career path planning. As a Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent. You can explore the career advancement for a Customer Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
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Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
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The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
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Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
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Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
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With customer service, customer support and customer experience, required.
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When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
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Agents must be trained and mentored to develop a positive approach towards handling customer queries.
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A customer service representative must be a good listener.
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Step 3: View the best colleges and universities for Customer Service Agent.
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