POSITION SUMMARY

The Front Desk will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization.

ABOUT THE COMPANY

We are Washington Care Clinic and provide chiropractic and regenerative medicine and we are growing by the day. Our mission is to help our patients to achieve optimal health and happiness through pain-free living and natural healing solutions. We are Disciplined and Results Oriented in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are Transparent, Accountable, Aligned, and Inspirational.

OBJECTIVES

● Greeting patients, visitors, and guests; determines the purpose of each person’s visit, process patient intakes and documents and directs or escorts patients to the appropriate location.

● Keep a current record of staff members’ whereabouts and availability.

● Collect and process patient payments.

● Process patient insurance plans/benefits

● Answers, screens, and directs phone calls to staff; takes messages and schedules/confirms appointments.

● Receives mail, documents, packages, and courier deliveries and delivers or distributes items.

● Performs administrative and clerical support tasks.

● Performs basic filing and recordkeeping.

● Hear and resolve complaints from patients.

● Performs other related duties as assigned.

COMPETENCIES

The requirements listed below represent the knowledge, skill, and/or ability required to succeed in this role but are not necessarily all-inclusive.

● Excellent verbal communication skills.

● Excellent interpersonal and customer service skills.

● Basic understanding of administrative and clerical procedures and systems.

● Proficient with Microsoft Office Suite or related software.

EDUCATION AND EXPERIENCE

● High school diploma or equivalent required.

PHYSICAL REQUIREMENTS

● Prolonged periods of standing

● Must be able to lift to 15 pounds at times.

● Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.

BENEFITS

● Paid Holidays

● PTO Program

● 401K Matching after 1-Year of Service

● Free Chiropractic Treatment for Employee & Immediate Family

● Employee Discounts

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Washington Care Clinic recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to sarah@washmocare.coma candidate? Please connect directly with your recruiter to discuss this opportunity.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Employee discount
• Paid time off

Healthcare setting:

• Clinic

Schedule:

• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person