JOB SUMMARY

Sample Login Technicians and Custodians provide critical administrative support to the laboratory operations team by ensuring test samples are received, documented, and stored in a manner that protects the integrity of the sample and allows them to be located and identified in a quick and efficient manner.

The incumbent also provide stellar customer service to clients, both in person and via phone, addressing questions and routing calls to the appropriate team members.

ESSENTIAL FUNCTIONS

• Great and address inquiries from clients and vendors.
• Receive, unload / unpack shipments of test samples and supplies.
• Inspects shipments of samples to ensure sample integrity.
• Ensure all required documentation is thoroughly and completely filled out (i.e.; Chain of Custody Forms).
• Maintain a login system that is easy to understand and allows others to quickly locate and retrieve samples.
• Properly label and log samples into the Laboratory’s Information Management System.
• Determine and assign appropriate priority to incoming samples in accordance with customer requests and sample processing requirements.
• Package and ship samples to other in-network laboratories.
• Prepare sample bottle kits that clients use to collect and transport samples.
• Seek out and explore areas to streamline function and create efficiencies that save time or money that do not negatively impact quality.
• Perform various clerical duties such as data entry, filing, copying, faxing, and answering phones.

MINIMUM REQUIREMENTS

Job Requirements :

• PC proficiency.
• Above average organizational skills.
• High level of attention to detail.
• Demonstrated ability to independently follow protocols.

Last updated : 2024-05-20