REPORTS TO: Specialty Services Supervisor

The Pharmacy Technician provides pharmaceutical services to Tufts Veterinary Emergency Treatment & Specialties. Services consist of providing pharmaceutical prescription care to all hospitalized patients, as well as outpatients and any refill requests. The Pharmacy Technician provides drug information as needed to hospital staff, clients, referring veterinarians and pharmacists. The Pharmacy Technician enforces compliance with all state and federal drug laws. Responsibilities include the daily activities necessary to provide accurate and efficient pharmaceutical services to patients and clients within the hospital. This includes filling medication orders for all inpatients, outpatients, and any refill requests, restocking inventory in the pharmacy and within central supply, and communicating with doctors, interns, students and clients regarding medication orders or questions.

POSITION RESPONSIBITIES

• Dispense medications and supplies for hospital patients.

• Fill and dispense prescription and food orders for inpatients, outpatients, and refill requests.

• Assist with online pharmacy orders.

• Ensure proper dispensing, labeling, and record keeping (following all hospital SOP’s).

• Provide product information to staff and clients.

• Accurately invoice clients for medications and supplies.

• Comply with all federal and state drug laws.

• Assist with updating, maintaining, and implementing pharmacy related policies, workflows, and procedures including SOP’s related to controlled/scheduled medication.

• Maintain adequate drug and supply inventory.

• Restock pharmacy shelves when orders arrive.

• Take note of stock levels for reorder needs.

• Restock central supply medications and supply cabinets when necessary.

• Fill stock orders for hospital services, as necessary.

• Maintain inventory and order all specialty prescription diets.

• Prepare compound medications.

• Ascertain appropriateness of compounded formulations (i.e., stability, storage, expiration).

• Adhere to all compounding regulations.

• Maintain pharmacy in a neat and professional manner.

• Ensure pharmacy is kept clean and organized.

• Maintain organized pharmacy records.

Soft Skill Expectations

• Maintain a positive outlook and follow TVETS policies including the Employee Code of Conduct. Your conduct and interaction with hospital staff and clients is a top priority and is continually evaluated.

• Adhere to all hospital policies and standards as required by employee manual.

• Serve as a representative of the hospital. Display courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and hospital staff.

• Adhere to your work schedule. Be on the floor ready to work at the start of your shift.

• Demonstrate initiative and teamwork in your duties each day.

• Demonstrate professionalism.

• Maintain strict confidentiality.

• Follow all hospital safety protocols.

• Must complete annual pharmacy related CE.

**Position responsibilites may change on a temporary or regular basis according to the needs of the service or business without it being specifically included in the job description.

SCHEDULE

• TBD, includes a weekend shift.

• Schedule includes rotating holiday coverage.

• Additional flexibility may be necessary for covering vacation and/or sick time.

• This position is considered essential and is therefore required to work as scheduled during inclement weather (i.e., during snowstorms).

EDUCATION REQUIREMENTS

• High school diploma or equivalent

EXPERIENCE REQUIREMENTS

• Minimum 1 year experience as a pharmacy technician and/or 3 years as a veterinary technician

• 2 years’ experience working in an emergency and/or specialty hospital preferred

PERSONAL REQUIREMENTS

• Minimum of 18 years old

• Enjoys collaborating with people and clients.

• Ability to support and foster an environment of diversity, inclusion, collaboration, and empathy.

• Good interpersonal relationship and communication skills.

• Ability to multi-task in a fast-paced working environment.

• Must be proficient and comfortable with medical calculations.

• Can stay calm and efficient under pressure.

• Detail oriented and reliable.

• Has a high commitment to providing exceptional patient/client care.

• Excellent communication skills.

• Well-spoken, professional, approachable, and maintain a positive outlook.

• Proficient at working with digital records, Microsoft Word/Excel, and Google Docs.

• Physical Effort: Work requires lifting to 30lbs, mopping of floors, vacuuming, and general cleaning of the pharmacy area. Standing for extended periods of time.

• Working Conditions: May be exposed to unpleasant odors, noises, and animal waste.

ADDITIONAL PREFERRED CERTIFICATION/LICENSES

• Current CVT, RVT, LVT

• Current MA Pharmacy Technician Certification/License