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Sentinel Group
Wakefield, MA | Full Time
$63k-82k (estimate)
2 Weeks Ago
Sentinel Group
Wakefield, MA | Full Time
$63k-82k (estimate)
2 Weeks Ago
Client service associate
Sentinel Group Wakefield, MA
$63k-82k (estimate)
Full Time | Business Services 2 Weeks Ago
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Sentinel Group is Hiring a Client service associate Near Wakefield, MA

Location Note : This a hybrid role for our Wakefield, MA office. The Purpose of Your Role : This is an entry level positon to develop into a full time financial planning role.

This role will start out learning various departments at Sentinel and assisting a team of Financial Planners, Para Planners, Operations and Client Relationship Managers.

This role will allow you the opportunity to cultivate your own sales approach before moving into a quota carrying sales position in the organization.

This is an exciting and educational opportunity for someone who is looking to start a sales career in financial services.

What you'll bring to Sentinel : Exceptional prioritization, written and verbal communication skills to manage multiple types of client and team requests, working effectively in a team based environment Collaboration with multiple teams across the Wealth Management unit Strategies to support new efficiency measures What you’ll be responsible for : Knowledge of Excel, Powerpoint, eMoney, Salesforce, Orion, and various custodial platforms.

Support a team of financial planners with arranging participant education with plan sponsors onsite or virtual. Maintain and update charts / graphs in presentations Work on operational / planner projects as needed Collaborate with financial planners, compliance, and marketing on presentation & marketing needs Act as a Financial Wellness Educator (once licensed when needed) (May require travel) Prepare client paperwork.

Assist the Operations Team with Occasional Requests during audits A bout you : We are looking for a natural leader and innovative thinker to drive our business forward someone with an entrepreneurial spirit, customer focus, drive, determination and the strength of character to challenge the status quo.

Flexibility, mobility, and the willingness to embrace change are vital too, as you begin your career in financial services at Sentinel.

What you need to have : Preferred qualifications : Bachelor’s degree in marketing, business, organizational development, communications, or related field.

Ability to obtain Series 65, and Life Accident and Health licenses within 6 months of hire Ability to obtain CFP® Excellent communication skills Outstanding organizational skills What you’ll be part of : Our people care about our organization.

Sentinel was recently recognized by The Boston Globe as a Top Place to Work in 2020 and 2023. In 2021 & 2022, and 2023 Sentinel earned a Top Workplace USA Awards from Energage.

At Sentinel, we hire people with all kinds of awesome experiences, backgrounds, and perspectives. We like it that way. So even if you don’t meet every single requirement, please consider applying if you like what you see.

Our priority is to find the brightest talent that can add to our team culture, those who actively contribute and who are excited about what they do.

Sentinel is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know.

Some of our Benefits : PTO (vacation, sick, personal time bank) FTO (Flexible time off for vacation, sick, and personal time) after 2 years of service 12 Paid Holidays (10 stated and 2 floating holidays) 2 Community Volunteer Days 5 Summer Half Days Medical, Dental, Vision Life Insurance LTD & STD Retirement Plan with 3.

75% Employer Match Parental Leave See what we stand for : https : / / www.sentinelgroup.com / About-Us / Join-Our-Team Who we are : Sentinel Group proudly serves nearly 5,000 clients throughout the U.

S. For 35 years, we’ve remained devoted to making a difference in the lives of our people, our clients and our community.

With a 9-year average associate tenure among our 265 professionals, our team’s commitment to excellent service has positioned Sentinel as the only provider who makes benefits EASY : easy for your people;

easy for your business; and easy for you. Our ultimate goal is to help companies and their employees prepare for their future health, wealth and retirement needs.

Whether it’s through retirement plans, group health insurance, reimbursement accounts or financial planning, we engineer simple solutions and continuously strive to make them better.

Our in-house experts and their commitment to excellence define who we are. Sentinel is also one of the largest employee benefits firms in Massachusetts (Boston Business Journal) and was named a 2022 Retirement Plan Adviser of the Year in the Mentorship category (PLANADVISER Magazine). Powered by JazzHR

Last updated : 2024-05-23

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$63k-82k (estimate)

POST DATE

05/24/2024

EXPIRATION DATE

08/23/2024

WEBSITE

sentinelit.com

HEADQUARTERS

TUNBRIDGE WELLS, ENGLAND

SIZE

100 - 200

FOUNDED

1997

CEO

MARK HENRY HUSEY

REVENUE

<$5M

INDUSTRY

Business Services

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The job skills required for Client service associate include Communication Skills, Presentation, Flexibility, Organizational Skills, Financial Services, Wealth Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client service associate positions, which can be used as a reference in future career path planning. As a Client service associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service associate. You can explore the career advancement for a Client service associate below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Associate job description and responsibilities

Maintain an updated knowledge of the organization's products, services, and customer service policies.

01/13/2022: Albany, GA

Provided daily financial transaction services for clients while delivering excellent customer care.

03/06/2022: San Bernardino, CA

Understand Clients' business to predict their needs and provide appropriate solutions.

03/05/2022: Oakland, CA

Processes and follows up on client documentation for proper maintenance of accounts.

01/23/2022: Temple, TX

Registered Client Service Associates (CSAs) help to shape the future of service by modernizing the client experience through an elevated standard of care.

12/25/2021: Modesto, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Associate jobs

Client Service Associates may also handle client complaints and provide resolutions.

02/27/2022: Providence, RI

Develop an ability to communicate effectively with clients, managers and other associates.

02/06/2022: Peoria, IL

May deliver exceptional customer experience while uncovering product or service needs for referral opportunities.

01/31/2022: Oakland, CA

Gained a clear understanding of client base to ensure the best possible handling of calls, visitors, and support requirements.

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Must be positive customer service attitude and dedication to quality, with a demonstrated attention to detail.

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Step 3: View the best colleges and universities for Client Service Associate.

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