This is a REPOST. Previous applicants MUST REAPPLY to be considered.

The primary purpose of the Administrative Associate II (Mail Clerk) position is to perform daily mail handling duties for the State Highway Patrol (SHP) which includes pickup and deliveries to various locations a minimum of once daily. These deliveries are made to different sites within Wake County and bear the responsibility of maintaining office routines within the division through prompt and accurate mail delivery. This position also assists with loading the Patrol delivery truck for the field and assisting the uniform warehouse. The assigned work location is X7 Logistics - Support Services in Raleigh, NC (Wake County). 
Job responsibilities include, but are not limited to, the following:
Courier Duties (65%):

• Delivering and picking up all types of mail on a daily basis.
• Making special deliveries and pick-ups at supervisor's request.
• Assisting other SHP Units and Sections with deliveries and supplies on an occasional basis.

Office Supply Warehouse Duties (35%):

• Ordering, keeping stock and processing field requests for office supplies.
• Filling supply orders and loading for delivery.
• Lifting orders and packages often exceeding 40 pounds.
• Requisitioning and receiving stock; assisting with warehouse operations as needed.
• Directing visitors to appropriate staff. Answering telephone and relaying messages and information accordingly. 
• Managing the service counter and providing customer service as needed.
• Utilizing basic office equipment such as a calculator, copier, telephone, fax machine and computer. 
• Utilizing Microsoft Office programs including Excel, Word, Access and Outlook.

This is a full-time position (40 hours per week) with State Benefits. The typical work schedule is Monday-Friday 8:00AM-5:00PM.
Note to Current State Employees:
The salary grade for this position is NC02. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
About the State Highway Patrol - X7 Logistics Unit:
The mission of the State Highway Patrol is to safeguard and preserve the lives and property of the people in North Carolina. The X7 Logistics Unit is responsible for: 1) Managing and providing service to all law enforcement vehicles within the Department (including mechanical, body shop, equipment installs), 2) Managing all occupied facilities and capital improvement projects, 3) Managing and distributing the purchases of all patrol equipment and supplies other than technology products, 4) Managing the inventory of all equipment and supplies, 5) Tracking and handling of all reimbursement requests on patrol car damages, and 6) Managing and tracking all fuel purchases and invoices. 
 
The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application. Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities. (Note: These links were created for applicants of Dept. of Public Safety jobs and may not reflect the policies or procedures of other State agencies.)

To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Experience working in a warehouse operation and/or in a warehouse setting.
• Experience stocking in a warehouse or facility setting. 
• Experience utilizing a computer and associated programs (such as Microsoft Access, Excel, Outlook and Word).

MANAGEMENT PREFERENCES:

• Previous experience with deliveries.
• Previous experience loading and unloading a delivery truck.
• Previous experience purchasing commercial office supplies.
• Previous experience using inventory control software.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.
High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience. The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
 
DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.
 
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
 

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• If applying for a Juvenile Justice & Delinquency Prevention position certified through the NC Dept. of Justice - Criminal Justice Standards Division, please click this link for specific certification requirements: Juvenile Justice Officer & Juvenile Court Counselor Certification
• The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements in the Division of Juvenile Justice & Delinquency Prevention: PREA Hiring and Promotion Prohibitions
• Per NC General Statute 143B-972.1, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”). This is in addition to submitting fingerprints during the application process.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.
 
For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855.524.5627.