You haven't searched anything yet.
Primary Functions : Provide service excellence to each patient and family by performing and completing designated business processes associated with an outpatient visit.
At each outpatient visit, complete processes in an efficient fashion, ensuring that the patient and family are prepared for their outpatient appointment in a timely fashion.
Also, ensure that all demographic and financial information is accurately verified in advance of the patient visit, and monitor the waiting room and work environment to ensure patient safety and high service levels.
Participate in Nemours programs for continuous quality, performance, and service improvement and work with department management to improve the services provided, through a team-based approach.
Essential Functions : Greet and communicate with each patient and family at the start of their outpatient visit and at each interaction using AIDET protocol (acknowledge-introduce-inform about duration-explain-thank).
Accomplish tasks that are a part of the Nemours' outpatient appointment business functions prior to and at the time of appointment check-in, visit and check-out.
Duties may be specific to each outpatient location.
All general duties include butare not limited to :
Confirm authorization and / or collect referrals for the days' visit.
Notify Pre-Registration and Authorization Department of visits scheduled same day, as necessary.
Fax hard copy referrals to the PRAG department within 24 hours of receipt.
if applicable prepare, complete and / or collect consents and all other required documents scan insurance cards and other important documents collect and post co-pays and past due balances Access, print, distribute price estimate.
4.Throughout shift, regularly communicate with clinical staff in the assigned work area regarding the status of waiting patients, particularly those who have been waiting more than ten minutes and then with waiting patients / families to ensure they have status updates on their appointment.
8.Maintain inventory of clerical supplies and ensure the work environment and outpatient waiting room is in an orderly and clean condition to ensure patient safety and security.
9.Complete EOD (End of Day) Report. 10 Other duties that may be assigned by manager / supervisor may include :
Schedule and cover the phones between check-in and check-out duties as necessary or determined by supervisor.
This responsibility may include scheduling :
Works collaboratively with clinical team by opening, sorting and routing correspondence, laboratory and imaging results, procedures and consultations to appropriate team member to complete patient communication, as necessary.
POSITION QUALIFICATIONS Minimum 1 - 3 years job related experience. *High School diploma or equivalent *Computer / typing skills required
Last updated : 2024-05-31
Full Time
Energy
$43k-58k (estimate)
06/01/2024
09/01/2024
nemours.org
WILMINGTON, DE
3,000 - 7,500
1936
NGO/NPO/NFP/Organization/Association
J S DEAN JR
$1B - $3B
Energy
Nemours is a child healthcare organization that owns and operates a network of hospitals and health systems for treating childhood disorders.
The job skills required for Patient service rep include Scheduling, Confidentiality, HIPAA, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient service rep positions, which can be used as a reference in future career path planning. As a Patient service rep, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service rep. You can explore the career advancement for a Patient service rep below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Rep job description and responsibilities
Patient service representative explains policies and procedures to patients and refers them to the proper services.
03/13/2022: Brownsville, TX
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
01/28/2022: Modesto, CA
Explain policies, procedures, or services to patients using medical or administrative knowledge.
12/29/2021: Sarasota, FL
Patient Service Representatives’ (PSRs) are responsible for performing a variety of daily office functions for a multi-physician hospital outpatient practice.
02/06/2022: Rock Island, IL
Patient confidentiality must remain a primary concern.
03/15/2022: Tuscaloosa, AL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Rep jobs
A patient service representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
03/18/2022: Miami, FL
A patient service representative works at the front desk of a hospital, clinic, or similar healthcare facility and provides customer support.
02/20/2022: Allentown, PA
Many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
03/19/2022: Toledo, OH
Patient service specialists should maintain a systematic referral log to correlate patient referrals to other specialists.
01/07/2022: Rapid City, SD
Preparing patient admission and discharge documentation.
03/08/2022: Queens Village, NY
Step 3: View the best colleges and universities for Patient Service Rep.