Company Summary

At Uncle Charley’s, we believe that the right combination of high-quality, premium cuts of pork, with fresh, aromatic seasoning makes for the best all-natural casing sausages. The quality of our pork results in leaner breakfast links, juicy bratwurst and kielbasa, and tasty sausage patties with a richer taste. Uncle Charley’s continues to build on its thirty-year heritage, ensuring only the finest ingredients are used to produce a fresh line of products like no other in the market.

ROLE SUMMARY

The Quality Assurance Manager is responsible for overseeing the entire quality assurance program within the sausage/protein manufacturing plant. This role is critical in ensuring that all products meet the highest standards of quality, safety, and compliance with regulatory requirements.

KEY RESPONSIBILITIES (The 5 Roles)

• Quality Systems Overseer: Develop, implement, and manage quality assurance protocols and procedures to ensure product integrity and compliance with national and international standards and regulations.
• Team Leader: Manage the quality assurance team, providing training and support to ensure all members are proficient in their roles and understand the company's quality standards.
• Compliance Specialist: Monitor the production processes and product outcomes to ensure compliance with legal standards; manage audits and inspections by regulatory bodies.
• Continuous Improvement Champion: Identify areas for quality improvement and work with other departments to implement solutions that enhance product quality and efficiency in production.
• Data Analyst: Collect, analyze, and report quality data to senior management; use data to drive decision-making and quality improvements.

OUTCOMES (What success looks like):

• Achieve and maintain compliance with all regulatory requirements with no major non-conformities.
• Successfully pass all audits with minimal corrective actions required.
• Continually reduce the number of product defects and customer complaints each quarter.
• Lead and implement at least two major quality improvement initiatives per year that result in measurable improvements.

JOB QUALIFICATIONS

• Educational Background: Bachelor’s degree in Food Science, Microbiology, OR a related field. Master’s degree preferred.
• Experience: Minimum 5 years of experience in quality assurance within the manufacturing industry, preferably in the food manufacturing industry: protein or meat processing environment.
• Certifications: Safe Quality Food (SQF) Certified, Certified Quality Auditor (CQA) or Certified Quality Manager (CQM) preferred.
• Skills: Strong leadership and communication skills, extensive knowledge of quality assurance standards and regulatory requirements, proficient in statistical analysis and quality improvement methodologies.
• Physical Skills: Capable of frequent walking, standing, and occasional lifting of materials used in audits and inspections.

PHYSICAL & ENVIRONMENTAL REQUIREMENTS

• Work primarily in a plant environment with exposure to cold, humid conditions, and handling of organic materials.
• Requires wearing personal protective equipment as necessary.

WORK ENVIORNMENT

• The role involves working in both office settings for data analysis and reporting and on the plant floor to oversee quality control processes.
• Interaction with various departments including production, logistics, and regulatory compliance to ensure quality across all aspects of the manufacturing process.

JOB DETAILS

This is a full-time, exempt position. Normal work hours are Monday through Friday, 7:00 am – 4:00 pm, with overtime as needed.

This position outlines the core responsibilities and requirements for the role at Village Gourmet. Responsibilities may evolve with the company's needs, ensuring a dynamic and progressive work environment.