Intermediate Experience Designer (Contract) Wanted

We’re a team of strategists, designers, engineers, and producers, driven by a shared mission to create innovative digital products, services, and experiences that help our clients unlock growth. If you’re up for that challenge, you should join us.

The Role

We believe that small, collaborative, and cross-functional teams are best equipped to achieve the most optimal project outcomes. Within these teams, Experience Designers create solutions that deliver on the objectives of our clients and the agency.

As an Intermediate Experience Designer, you’ll lead and support the research and strategy of digital experiences, products, and services. You’ll collaborate with product designers, strategists, copywriters, and engineers, to produce a range of deliverables that bring our work into clarity. This includes rough sketches to process flows, mockups to prototypes. In this role, you’ll combine deep experience in UX, design, and brand, with a comprehensive understanding of business models and structures. You’ll help to plan and facilitate workshops, participate in concepting sprints, and assist in presentations. You will contribute to projects with an exceptional level of thoughtfulness, seeking ways to infuse innovation and challenge the status quo. Through strong collaboration, you’ll establish yourself as a trusted partner to your team, and to our clients.

Ideal candidates will have experience working in an agency or consultancy environment, utilizing design thinking methods. You will take an active and inquisitive approach, working within project teams to deliver on objectives and outcomes, setting a high bar, and enabling exceptional results.

What You'll Do

• Develop a clear understanding of our clients, their business, objectives, and project briefs
• Support user and market research from planning through analysis of findings
• Participate in concepting, ideation, and the planning of digital experiences, striking a balance between established paradigms and innovative approaches
• Lead the development of personas, user journeys, user flows, wireframes, and prototypes
• Help to plan and facilitate stakeholder interviews, customer interviews, and co-creation workshops
• Take an exploratory approach, considering the full range of opportunities across content, interaction, and third party technologies
• Help develop product roadmaps and scope definition balancing feasibility, viability, desirability, and what is possible within time and budget constraints

What You'll Bring

• 3 years experience collaborating on strategy engagements within an agency or consultancy environment
• A strong portfolio demonstrating your skill, craft, thinking, and expertise
• Clear communication skills; ability to listen, and present
• Confident supporting one on one interviews, presentations, and workshop facilitation
• Experience leading qualitative and quantitative research and analysis
• Experience working with UI patterns, grids, and design systems
• Familiarity with business models, digital ecosystems, and technologies with a focus on web, mobile, e-commerce, and digital in-store
• Knowledge of usability, accessibility, SEO, analytics, and A/B testing
• Able to build trust as a resourceful and capable team member focused on delivering exceptional work

We are seeking candidates for a 3-month contract with potential to extend. This is a hybrid role with three days per week in the studio. Candidates should be residents of Vancouver and able to travel. Remote candidates located in Canada and able to work PST hours may be considered.

How to Apply

If this sounds like a fit, please apply through our online application form. Please share 3-5 examples of your work and a description of your contribution to each project. If you have a blog or other online projects, please send those URLs along too. Extra attention will be given to creative candidates who are active online.

No recruiters, agencies, or phone calls please.