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F4413 Franklin Templeton Global Investors Limited
Edinburgh, IN | Full Time
$81k-97k (estimate)
3 Days Ago
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Car-Part.com is Hiring a Training Specialist Near Wright, KY
SummaryJob Description
The Training Specialist is responsible for delivery of training to customers who use Car-Part.com’s state-of-the art suite of software products. Individuals in this role conduct onsite and virtual (phone) training sessions with customers. The Training Specialist may also assist with the training of other Car-Part.com employees and with the development of training content.
Primary Responsibilities
Lifting: Moderate
Standing: High Hearing: High Climbing: High
Hand Dexterity: HighVisual Acuity: HighJob Related Mental Requirements:Remembering: High – Moderate - Low
Reading: High – Moderate - Low
Analyzing: High – Moderate - Low
Problem Solving: High – Moderate - Low
Company Description"Best Places To Work In Kentucky" winner 2021, 2022 & 2023. Voted a 2023 "Top Workplace" by the Cincinnati Enquirer.
Car-Part.com is a Blue Ribbon Small Business Award Winning IT Company located in Ft. Wright, KY. We are a leading provider of software and web solutions for auto recyclers in areas such as inventory searching, web design and hosting, promotion, inventory management, and email services. Our products provide auto recyclers with a comprehensive product suite, which assists them in making their inventory available to all potential buyers including body shops, insurance adjusters, core buyers, and retail customers. Car-Part.com provides outstanding customer support while helping recyclers make it easy for their customers to find the best part based on condition, location, availability, brand, and price.
Car-Part.com employees enjoy a great culture, competitive salaries, performance-based bonuses, 401K matching, workplace flexibility, free parking and a casual dress code in a unique software development atmosphere. For full time employees, health care benefits are also available. If you are interested in being part of a high-energy, innovative company, we invite you to submit your resume and explore the opportunities that we have to offer. Be sure to include your salary requirements when applying for this position.
"Best Places To Work In Kentucky" winner 2021, 2022 & 2023. Voted a 2023 "Top Workplace" by the Cincinnati Enquirer. Car-Part.com is a Blue Ribbon Small Business Award Winning IT Company located in Ft. Wright, KY. We are a leading provider of software and web solutions for auto recyclers in areas such as inventory searching, web design and hosting, promotion, inventory management, and email services. Our products provide auto recyclers with a comprehensive product suite, which assists them in making their inventory available to all potential buyers including body shops, insurance adjusters, core buyers, and retail customers. Car-Part.com provides outstanding customer support while helping recyclers make it easy for their customers to find the best part based on condition, location, availability, brand, and price. Car-Part.com employees enjoy a great culture, competitive salaries, performance-based bonuses, 401K matching, workplace flexibility, free parking and a casual dress code in a unique software development atmosphere. For full time employees, health care benefits are also available. If you are interested in being part of a high-energy, innovative company, we invite you to submit your resume and explore the opportunities that we have to offer. Be sure to include your salary requirements when applying for this position.
The Training Specialist is responsible for delivery of training to customers who use Car-Part.com’s state-of-the art suite of software products. Individuals in this role conduct onsite and virtual (phone) training sessions with customers. The Training Specialist may also assist with the training of other Car-Part.com employees and with the development of training content.
Primary Responsibilities
- Communicate technical information to customers with a broad range of experience levels
- Maintain a current customer list and complete accurate documentation of training sessions
- Evaluate current training and installation processes to find innovative ways to improve the customer experience, streamline processes etc.
- Support the development of internal and external training content
- Conduct internal training sessions for employees
- Stay current on enhancements to Car-Part products and services
- Provide assistance to Customer Support teams including chat rooms and phone requests when available
- Troubleshoot basic hardware or software problems
- Keep an up-to-date schedule with all customer appointments
- Participate in trade shows, conferences or other Sales and Marketing events as needed
- Communicate effectively with management, coworkers, external customers
- Attend team meetings
- Take initiative to learn and expand role
- Perform other tasks and have such other responsibilities as assigned by Car-Part from time to time
- To help with the testing of new releases that are in production.
- Ability to travel approximately 75% of the time with most weekends at home. Travel consists primarily of on-site client visits, but may include industry trade shows that require weekend trave.
- Willingness to work a varied schedule as needed.
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Knowledge of phone, email and instant message etiquette
- Understanding of adult learning principles
- Ability to think outside of the box to solve creative or technical problems
- Ability to edit and simplify materials for a clear content presentation
- Self-motivated, detail-oriented and organized
- Ability to work both independently and as part of a team
- Ability to work in a fast-paced, multi-tasked environment
- High proficiency level with MS Office products Prior experience with body shop or auto insurance estimating
- Bilingual in English and either Spanish or French a plus
- 2 years job-related experience preparing and delivering training content
- Associate’s or bachelor’s degree preferred (or equivalent experience)
- Experience in an automotive salvage yard environment, auto parts or automotive repair related business.
- Experience with Car-Part.com software products such as Checkmate, Trading Partners, and Instant Messaging etc.
Lifting: Moderate
Standing: High Hearing: High Climbing: High
Hand Dexterity: HighVisual Acuity: HighJob Related Mental Requirements:Remembering: High – Moderate - Low
Reading: High – Moderate - Low
Analyzing: High – Moderate - Low
Problem Solving: High – Moderate - Low
Company Description"Best Places To Work In Kentucky" winner 2021, 2022 & 2023. Voted a 2023 "Top Workplace" by the Cincinnati Enquirer.
Car-Part.com is a Blue Ribbon Small Business Award Winning IT Company located in Ft. Wright, KY. We are a leading provider of software and web solutions for auto recyclers in areas such as inventory searching, web design and hosting, promotion, inventory management, and email services. Our products provide auto recyclers with a comprehensive product suite, which assists them in making their inventory available to all potential buyers including body shops, insurance adjusters, core buyers, and retail customers. Car-Part.com provides outstanding customer support while helping recyclers make it easy for their customers to find the best part based on condition, location, availability, brand, and price.
Car-Part.com employees enjoy a great culture, competitive salaries, performance-based bonuses, 401K matching, workplace flexibility, free parking and a casual dress code in a unique software development atmosphere. For full time employees, health care benefits are also available. If you are interested in being part of a high-energy, innovative company, we invite you to submit your resume and explore the opportunities that we have to offer. Be sure to include your salary requirements when applying for this position.
"Best Places To Work In Kentucky" winner 2021, 2022 & 2023. Voted a 2023 "Top Workplace" by the Cincinnati Enquirer. Car-Part.com is a Blue Ribbon Small Business Award Winning IT Company located in Ft. Wright, KY. We are a leading provider of software and web solutions for auto recyclers in areas such as inventory searching, web design and hosting, promotion, inventory management, and email services. Our products provide auto recyclers with a comprehensive product suite, which assists them in making their inventory available to all potential buyers including body shops, insurance adjusters, core buyers, and retail customers. Car-Part.com provides outstanding customer support while helping recyclers make it easy for their customers to find the best part based on condition, location, availability, brand, and price. Car-Part.com employees enjoy a great culture, competitive salaries, performance-based bonuses, 401K matching, workplace flexibility, free parking and a casual dress code in a unique software development atmosphere. For full time employees, health care benefits are also available. If you are interested in being part of a high-energy, innovative company, we invite you to submit your resume and explore the opportunities that we have to offer. Be sure to include your salary requirements when applying for this position.
Job Summary
JOB TYPE
Full Time
SALARY
$79k-97k (estimate)
POST DATE
05/28/2024
EXPIRATION DATE
07/26/2024
WEBSITE
car-part.com
HEADQUARTERS
Ft Mitchell, KY
SIZE
200 - 500
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The job skills required for Training Specialist include Presentation, Initiative, Adult Learning, Written Communication, Problem Solving, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Training Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Training Specialist. Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Training Specialist positions, which can be used as a reference in future career path planning. As a Training Specialist, it can be promoted into senior positions as a Training Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Training Specialist. You can explore the career advancement for a Training Specialist below and select your interested title to get hiring information.
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