44 Jobs in Tucker, GA
KIMBERLY PARKS - State Farm Agent is Hiring an Insurance Staff Position - State Farm Agent Team Member Near Tucker, GA
As an Insurance Staff Position - Retention Specialist, your main role is to retain customers considering cancellation. You'll handle inquiries, review current policies, make birthday calls, assist with claims, and reach out to former customers to win them back. Your focus is on maintaining customer satisfaction and loyalty.
Responsibilities:
- Handle cancellation inquiries, understanding reasons, and providing solutions.
- Review policies, highlight benefits, and offer comparisons.
- Conduct birthday calls to foster positive relationships.
- Assist with claims processes to ensure prompt resolution.
- Proactively contact former customers to encourage reinstatement.
- Support new customer onboarding for a seamless experience.
- Collaborate on retention strategies and track metrics.
- Strong communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Commitment to delivering exceptional customer service.
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my office
Job Summary
Full Time
$78k-111k (estimate)
05/05/2024
07/03/2024
The following is the career advancement route for Insurance Staff Position - State Farm Agent Team Member positions, which can be used as a reference in future career path planning. As an Insurance Staff Position - State Farm Agent Team Member, it can be promoted into senior positions as an Insurance Senior Broker that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Staff Position - State Farm Agent Team Member. You can explore the career advancement for an Insurance Staff Position - State Farm Agent Team Member below and select your interested title to get hiring information.
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