Title: Manager, Volunteer Services

Department Org: Volunteer Services - 109830

Employee Classification: J1 - Salaried Full Time HSC

Bargaining Unit: Professional Staff Association

Primary Location: HSC H

Shift: 1

Start Time: 8:30a End Time: 5:00p

Posted Salary: Salary to commensurate with education and experience

Float: False

Rotate: False

On Call: False

Travel: True

Weekend/Holiday: True

Job Description:

The Manager, Volunteer Services performs all HR functions related to recruitment, on-boarding, and compliance for volunteers. Works with departments to design and implement opportunities for volunteers to enhance the capacity of staff and quality of the patient experience. Additionally, supports efforts and programming to engage staff in community impact projects and supports Program Director with other engagement initiatives. Active involvement with hospital/site leadership to meet the goals and objectives of the organization.

Minimum Qualifications:

• Bachelor’s degree in Human Resources, Communications, Business or related field.
• Experience providing leadership, supervision, and mentoring to volunteers.
• Experience managing budgets.
• Experience in event planning and management.
• Excellent written and oral communication skills
• Demonstrates strong customer service skills.
• Ability to manager performance standards and volunteer compliance.
• Understanding of HR law relating to roles of volunteers.
• Comfortable with preparing presentations and public speaking.
• Able to complete an analysis of volunteer activity including statistical data, outcomes and impact on the organization.
• Demonstrates continuous personal development related to increasing knowledge and professional growth.
• Ability to acknowledge, celebrate and sustain volunteer involvement.
• Understanding of cultural, age and ethnic diversity as it relates to volunteerism.

Preferred Qualifications:

Certification in Volunteer Administration (CAVS) preferred

Conditions of Employment:

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request.

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.