Cobalt Robotics utilizes a combination of human expertise, robotic technology, and omni solutions to effectively resolve any security incidents. Our dedicated team patrols and monitors sites 24/7 to proactively prevent break-ins, identify significant leaks, and provide our customers with visibility over their space, their assets, and their data.
Cobalt's team is composed of renowned technologists and security professionals and is backed by world-class investors such as Sequoia, Bloomberg Beta, and Coatue. In 2019, Cobalt was recognized as one of the Best Places to Work by the Silicon Valley Business Journal and the San Francisco Business Times.
We’re looking for people who want to make an impact with us and help build a company that is known for its excellence in engineering, passion for progress, and dedication to customers.
About the role: The Global Security Agent will be primarily focused on monitoring the security of client locations and personnel around the world, and responding in real-time to emergencies and potential threats. The ideal candidate has at least 3 years security and incident management experience, BA and/or relevant technical certifications, exceptional oral communication skills, and International work and travel experience.
This position is on-site at one of our client locations in Tempe, AZ. Pay will be $70,000, salaried. A daily meal credit of $20 for duty days is also included.
Responsibilities

• Participate in security incident response daily, identifying and triaging potential impacts on employees and assets
• Compose and track incidents to resolution; inform internal stakeholders in verbal or written updates via internal communication platforms (ex. SLACK and Gmail)
• Triage and escalate cases of workplace violence to relevant employee relations
• Monitor and administer travel security operations by procedures, including tracking, assisting, and advising international travelers on security issues across the region
• Perform special projects and research as required by GOC management or as conditions warrant

Preferred Qualifications, Capabilities, And Skills

• Experience with Everbridge Suite, JIRA Ticketing and Genetec
• Able to establish, foster, and maintain trust-based relationships with internal stakeholders.
• Exceptional oral communication skills and ability to speak with clarity, empathy, and calmness in emergencies
• Exercise sound judgment to prioritize events, service requests, and inquiries according to SOP
• Preference for directly transferable knowledge of incident management, business resilience, and security operations centers

Minimum Requirements

• BA and relevant technical certifications
• At least 3 years of security and incident management experience

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.