2 Jobs in Tamarac, FL
Sonny's Enterprises LLC is Hiring a TECH SUPPORT Near Tamarac, FL
- Fielding calls, emails and other forms of communication from customers who are having trouble with their system.
- Problem Solve and research issues to determine appropriate solutions for the customer and follow up as needed to resolve problems.
- Extracting, Exporting, Importing and Interpreting Raw Data.
- Troubleshoot technical support issues which may range from networking, computer hardware, computer software, Internet, power, electrical and operator error issues.
- Enter all customer issues into a call tracking system. Provide follow up to customers on issues that cannot be solved immediately.
- Document any resolutions that have not been previously discovered.
- Setup and configuration of new customer systems.
- Perform system testing as required by QA.
- Other duties as assigned.
- High school diploma.
- 1 years working in a customer-centric work environment.
- Proven ability to multi-task and maintain composure in a face-paced environment.
- Strong written and verbal communication skills.
- Basic experience with IT equipment (routers, OS, switches, etc.)
Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us.
EEO Statement
Equal Opportunity Employer
Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
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Job Summary
Full Time
$64k-82k (estimate)
06/15/2024
10/11/2024
The job skills required for TECH SUPPORT include Technical Support, Networking, Computer Hardware, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a TECH SUPPORT. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by TECH SUPPORT. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for TECH SUPPORT positions, which can be used as a reference in future career path planning. As a TECH SUPPORT, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary TECH SUPPORT. You can explore the career advancement for a TECH SUPPORT below and select your interested title to get hiring information.
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