About this role:
Wells Fargo is seeking a Principal Systems Architect. The Principal Systems Architect will design the target state architecture across Fraud Operations platforms and products. This position reports directly to the Head of Architecture for Operations. This position will work closely with the Engineering and Business teams in Operations Technology encompassing Contact Center Operations, Fraud and Claims Management, Retail Core Operations, Servicing and Default Management and Wholesale Operations
In this role, you will:

• Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
• Proficient in architecting Artificial Intelligence (AI) solutions, designing and deploying scalable AI solutions that seamlessly integrate with existing business and IT infrastructure.
• Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
• Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions
• Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization
• Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
• Establish and drive target state architecture for Fraud Operations
• Define the target state architecture vision with forward looking Architecture principals and modern technology
• Based on understanding of current state architecture, define an architecture roadmap to realize target state
• Rationalize applications and domains in Consumer Operations with Enterprise solutions
• Adapt to and influence Consumer Operations Technology and Enterprise technology strategies
• Contribute to Consumer Operations Site Reliability Engineering (SRE) strategy and ensure that architecture patterns and frameworks uphold it
• Drive efforts to ensure resiliency, fault tolerance, and performance of Consumer Operations Technology.
• Contribute to Non Functional Requirements (NFR) requirements and drive strategies to uphold NFR's through automation and frameworks
• Evaluate cost efficiency of the new platforms in how we develop and support software.
• Stay abreast of technology innovations and industry best practices and apply to Consumer Operations Technology solutions where valuable. Staying up-to-date with advancements in AI, machine learning, and data science.
• Implementing best practices for AI testing, deployment, and maintenance.
• Collaborate with firm-wide security team on evolving security patterns utilized in Consumer Operations Technology solutions.
• Transform the Architecture practice

Required Qualifications, US:

• 7 years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 7 years of experience creating strategy
• 7 years of architectural design and planning experience
• 5 years in Enterprise Architecture
• 2 years of architecting AI solutions, designing and deploying scalable AI solutions

Desired Qualifications:

• Certification is preferred in at least one of AWS/Google/Microsoft
• The Open Group Architecture Framework (TOGAF) certification highly preferred
• Experience in one or a combination of the following: systems, applications, or architecture planning
• Knowledge and understanding of applications technology management role including managing applications development and support for multiple systems and business functions
• Experience with a customer service mindset and a focus on continuous improvement
• Experience consulting, influencing and partnering with business executives, leadership, human resources partners and peers
• Knowledge and understanding of centralized Operations
• Financial services industry experience
• Experience with Pivotal Cloud Foundry (PCF)/Tanzu or other cloud computing technologies
• Extensive technical skills and comprehensive knowledge and understanding of an entire line of business or infrastructure sub-domain

Job Expectations:

• Strong verbal, written, and interpersonal communication skills
• Ability to influence across all organizational levels, particularly senior management
• Ability to negotiate, influence, and collaborate to build successful relationships
• Ability to effectively assess stakeholder, partner, or client needs while consulting, building solutions, and developing processes
• Ability to be proactive, innovative and creative in meeting customer and enterprise needs
• Ability to identify key issues, involve affected parties, design solutions, obtain buy-in, and communicate effectively through resolution

Job Locations:
333 Market St., San Francisco, CA
300 S Brevard St, Charlotte NC
190 River Rd, Summit, NJ
3075 Loyalty Cir, Columbus, OH
5080 Spectrum Drive- Addison, TX

• This position is not eligible for Visa sponsorship.
• This position offers a hybrid work schedule. (3 days in office, 2 days remote)
• Relocation assistance is not available for this position
• Traveling up to 10%

Pay Range
$144,400.00 - $300,000.00
Benefits
Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement

Posting End Date:
2 Jun 2024

• Job posting may come down early due to volume of applicants.

We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.